Vai al contenuto principale della pagina

Augmenting Customer Experience with SharePoint Online : Building Portals and Practices to Improve Usability / / by Charles Waghmare



(Visualizza in formato marc)    (Visualizza in BIBFRAME)

Autore: Waghmare Charles Visualizza persona
Titolo: Augmenting Customer Experience with SharePoint Online : Building Portals and Practices to Improve Usability / / by Charles Waghmare Visualizza cluster
Pubblicazione: Berkeley, CA : , : Apress : , : Imprint : Apress, , 2020
Edizione: 1st ed. 2020.
Descrizione fisica: 1 online resource (152 pages)
Disciplina: 006.78
Soggetto topico: Microsoft software
Microsoft .NET Framework
Microsoft and .NET
Note generali: Includes index.
Nota di bibliografia: Includes bibliographical references.
Nota di contenuto: Chapter 1: Introducing SharePoint Online Features -- Chapter 2: Office 365 and SharePoint Online for Digital Customer Experience -- Chapter 3: Exploring Digital Customer Experience -- Chapter 4: Using UX and UIs to Develop Smart Portals -- Chapter 5: Building Knowledge systems using SharePoint Online -- Chapter 6: AI in DCX. .
Sommario/riassunto: Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more. Augmenting Customer Experience with SharePoint Online starts with an introduction to SharePoint Online features you can adopt to create better digital customer experience and transformation. Next, you will learn about augmentation for user and customer experience followed by guidelines and methods to develop smart and intelligent portals. Moving forward, you will cover enterprise and web content management in detail along with the challenges and benefits of using SharePoint Online. The partner ecosystem is discussed next with a detailed discussion on working with suppliers, partners, and vendors. Along the way, you will see how to create smart solutions using SharePoint Online and how to manage customer references. Finally, you will go through the use of SharePoint Online in different business sectors with the help of case studies. After reading the book, you will be able to adopt SharePoint Online features to augment customer and user experience. You will: Augment customer experience Create smart and intelligent portals for various business needs Efficiently manage enterprise and web content Enhance your partner ecosystem for better collaboration Build SharePoint Online solutions.
Titolo autorizzato: Augmenting Customer Experience with SharePoint Online  Visualizza cluster
ISBN: 1-4842-5534-8
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910369902103321
Lo trovi qui: Univ. Federico II
Opac: Controlla la disponibilità qui