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Performance measurement and management of professional and knowledge work



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Titolo: Performance measurement and management of professional and knowledge work Visualizza cluster
Pubblicazione: [Bradford, West Yorkshire, England] : , : Emerald, , [2015]
2015
Descrizione fisica: 1 online resource (151 p.)
Disciplina: 658.3125
Soggetto topico: Performance - Measurement
Performance standards
Personnel management
Note generali: "The official journal of the World Confederation of Productivity Science"--Cover.
Nota di contenuto: Cover; Editorial advisory board; Editorial; Information technology (IT) productivity paradox in the 21st century; SmartWoW - constructing a tool for knowledge work performance analysis; Analysis of teachers' task and extra-role performance under different autonomy regimes; A new approach to talentmanagement in law firms; A "coalesced framework"of talent management and employee performance; Involvement and productivity of research and development workers; The use of the balanced scorecard to measure knowledge work
Sommario/riassunto: This e-book contains seven chapters that capture the state-of-the-art in performance measurement and management of professional and knowledge work. (1) The famous comment from Solow (1987) ""you can see the computer age everywhere but in the productivity statistics"" sums up the so-called ""productivity paradox"" where the link between IT investment and increased productivity is ambiguous. The first chapter looks to clarify issues of performance measurement and provides an up-to-date economic analysis of the figures. (2) The phrase ""work smarter, not harder"" is often used as a management max
Titolo autorizzato: Performance measurement and management of professional and knowledge work  Visualizza cluster
ISBN: 1-78560-161-X
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910818572103321
Lo trovi qui: Univ. Federico II
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Serie: International Journal of Productivity and Performance Management : Volume 64, Issue 4