TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference / / guest editors, professor Sam Ho, Dr. Jacques Martin and professor Claudio Baccarani
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| Titolo: |
TQM journal : the international review of organizational improvement : formerly The TQM Magazine : selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conference / / guest editors, professor Sam Ho, Dr. Jacques Martin and professor Claudio Baccarani
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| Pubblicazione: | [Bradford, England] : , : Emerald, , [2015] |
| ©[2015] | |
| Descrizione fisica: | 1 online resource (113 p.) |
| Disciplina: | 658.562 |
| Soggetto topico: | Total quality management |
| Soggetto genere / forma: | Electronic books. |
| Persona (resp. second.): | HoSam |
| MartinJacques | |
| BaccaraniClaudio | |
| Note generali: | Description based upon print version of record. |
| Nota di bibliografia: | Includes bibliographical references at the end of each chapters. |
| Nota di contenuto: | Cover; Editorial advisory board; Guest editorial; Uni-economics: impact of sunspot on quality, productivity & business growth; Applicability of SIRIM Green 5-S Model for productivity & business growth in Malaysia; Inbound event tourism attendees: a group qualities-values approach at destination; Guest editorial; The drug logistics process:an innovative experience; Performance journey mapping: a service performance assessment framework; Service-based vs. goods-based positioning of the product concept; Green supply chain management |
| Sommario/riassunto: | This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in this section are ""Uni-economics: impact of sunspot on quality, productivity & business growth"", ""Applicability of SIRIM Green 5-S Model for productivity & business growth in Malaysia"" and ""Inbound event tourism attendees: a group qualities-values approach at destination"".The second part of the eBook contains selected papers from the 17th Toulon-Verona Conference. The chapters included are ""The drug logistics process: an innovative e |
| Titolo autorizzato: | TQM journal |
| ISBN: | 1-78560-107-5 |
| Formato: | Materiale a stampa  |
| Livello bibliografico | Monografia |
| Lingua di pubblicazione: | Inglese |
| Record Nr.: | 9910461015903321 |
| Lo trovi qui: | Univ. Federico II |
| Opac: | Controlla la disponibilità qui |
Serie:
The TQM Journal: Volume 27, Issue 2