Business communication [[electronic resource] /] / Namita Gopal

• Autore: Gopal Namita
• Pubblicazione: New Delhi, : New Age International, c2009
• Descrizione fisica: 1 online resource (423 p.)
• Soggetto topico: Business communication; Commercial correspondence
• Soggetto genere / forma: Electronic books.
• Note generali: Description based upon print version of record.
• Nota di contenuto: ""Cover""; ""Preface""; ""Contents""; ""Part I Concepts of Communication ""; ""Chapter 1. Importance of Business Communication ""; ""Chapter 2. The Communication Process""; ""Chapter 3. Objectives of Communication ""; ""Chapter 4. Communication Barriers""; ""Chapter 5 Channels of Communication ""; ""Chapter 6. Methods of Communication""; ""Part II Business Communication Technology""; ""Chapter 1. Appliances Used for Communication ""; ""Chapter 2. Mass Communication Media ""; ""Part III Oral Communication""; ""Chapter 1. Introduction to Oral Communication ""; ""Chapter 2. Listening"" ; ""Chapter 3. Speaking """"Chapter 4. Interviews""; ""Chapter 5. Meetings: Notice, Agenda and Minutes ""; ""Chapter 6. Annual General Meeting, Role of a Company Secretary & Annual Report ""; ""Chapter 7. Group Communication: Committees and Seminars ""; ""Chapter 8. Group Discussion ""; ""Part IV Written Communication""; ""Chapter 1. Principles of Effective Communication ""; ""Chapter 2. Importance of Commercial Correspondence ""; ""Chapter 3. Visual Aids""; ""Chapter 4. Layout of a Business Letter ""; ""Chapter 5. Styles of Layout ""; ""Chapter 6. Writing Resumes"" ; ""Chapter 7. Application Letters """"Chapter 8. Appointment Letters""; ""Chapter 9. References & Testimonials""; ""Chapter 10. Reports""; ""Chapter 11. Tools of Internal Communication""; ""Chapter 12. Article Review""; ""Chapter 13. Communication Through Notices""; ""Chapter 14. Enquiries & Replies""; ""Chapter 15. Quotations and Offers""; ""Chapter 16. Orders""; ""Chapter 17. Complaints and Claims""; ""Chapter 18. Sales Letters""; ""Chapter 19. Circular Letters""; ""Chapter 20. Letters to The Editor""; ""Chapter 21. Collection Letters""; ""Chapter 22. Credit and Status Enquiries"" ; ""Chapter 23. Bank Correspondence""""Chapter 24. Correspondence Pertaining to Insurance""; ""Chapter 25. Letters Relating to Export and Import""; ""Chapter 26. Documentation""; ""Part V Using Software Applications & The Internet""; ""Chapter 1. Microsoft Office ""; ""Chapter 2. Search Engines""; ""Chapter 3. The Business Applications of The Internet""; ""Part VI Grammar""; ""Chapter 1. Punctuation""; ""Chapter 2. Parts of Speech""; ""Chapter 3. Style in Business Writing ""; ""Chapter 4. Sentence Structure""; ""Chapter 5. Foreign Words and Phrases ""; ""Chapter 6. Figures of Speech "" ; ""Part VII Business English""""Chapter 1. Dictionary Usage""; ""Chapter 2. Thesaurus Usage""; ""Chapter 3. Summarization""; ""Chapter 4. Vocabulary""; ""Chapter 5. Writing Techniques ""
• Titolo autorizzato: Business communication
• ISBN: 1-282-45039-5; 9786612450396; 81-224-2937-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910458783603321
• Lo trovi qui: Univ. Federico II