The impact of performance measurement on performance [[electronic resource] /] / guest editors: Mike Bourne, Steven Melnyk and Norman Faull

• Pubblicazione: Bradford, England, : Emerald Group Publishing, c2007
• Descrizione fisica: 1 online resource (143 p.)
• Disciplina: 658.3
• Soggetto topico: Industrial productivity; Production management
• Soggetto genere / forma: Electronic books.
• Altri autori: BourneMike MelnykSteven FaullNorman
• Note generali: Description based upon print version of record.
• Nota di contenuto: Cover; CONTENTS; EDITORIAL BOARD; Guest editorial; Towards a definition of a business performance measurement system; Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs; The impact of performance measurement in the voluntary sector; The impact of balanced scorecards in a public sector environment; Using SPC to measure a national supermarket chain's suppliers' performance; The impact of performance management on customers' expected logistics performance
• Sommario/riassunto: This e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the impact of performance management on customers' expected logistics performance.
• Titolo autorizzato: The impact of performance measurement on performance
• ISBN: 1-281-07882-4; 9786611078829; 1-84663-543-8
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910451094203321
• Lo trovi qui: Univ. Federico II
• Serie: International Journal of Operations & Production Management - Issue 8, Volume 27