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Dare to serve : how to drive superior results by serving others / / Cheryl Bachelder ; design and composition, Nancy Koerner



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Autore: Bachelder Cheryl Visualizza persona
Titolo: Dare to serve : how to drive superior results by serving others / / Cheryl Bachelder ; design and composition, Nancy Koerner Visualizza cluster
Pubblicazione: Oakland, California : , : Berrett-Koehler Publishers, Inc., , 2015
©2015
Edizione: First edition.
Descrizione fisica: 1 online resource (193 p.)
Disciplina: 658.4092
Soggetto topico: Leadership
Servant leadership
Organizational effectiveness
Persona (resp. second.): KoernerNancy
Note generali: Includes index.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Cover; Contents; The Dare-to-Serve Leader; PART ONE: HOW TO DRIVE SUPERIOR RESULTS; ONE: Whom will we serve?; TWO: What is the daring destination?; THREE: Why do we do this work?; FOUR: How will we work together?; PART TWO: HOW TO BECOME A DARE-TO-SERVE LEADER; FIVE: Choose to Serve; SIX: Be Bold and Brave; SEVEN: Have Clarity of Purpose; EIGHT: Avoid the Spotlight; Call to Action; Dare-to-Serve Reflections; Notes; Acknowledgments; Index; About the Author
Sommario/riassunto: Cheryl Bachelder joined an ailing restaurant chain and turned it into the darling of the industry-by daring to serve the people in her organization well. When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from 34 in 2002 to 13. The brand was stagnant, and relations between the company and its franchise owners were strained. By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent
Titolo autorizzato: Dare to serve  Visualizza cluster
ISBN: 1-62656-237-7
1-62656-236-9
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910815147003321
Lo trovi qui: Univ. Federico II
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