Beyond service : state workers, public policy, and the prospects for democratic administration / / Greg McElligott

• Autore: McElligott Greg <1959->
• Pubblicazione: Toronto, [Ontario] ; ; Buffalo, [New York] : , : University of Toronto Press, , 2001; ©2001
• Descrizione fisica: 1 online resource (351 p.)
• Disciplina: 331/.04135171
• Soggetto topico: Employee-management relations in government - Canada; Civil service - Canada; Management - Employee participation - Canada
• Soggetto geografico: Canada; Canada Administration Gestion Participation du personnel
• Soggetto genere / forma: Livres numeriques.; Case studies.; e-books.; Electronic books.
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Intro -- Contents -- Acknowledgments -- Abbreviations -- Introduction -- Part 1: The View from the Front Line -- 1 'Appearing to Be in Control' -- 2 Class and Management in the Canadian State -- 3 Beyond Reason: The New Legitimation -- Part 2: Border Disputes -- 4 External Pressures, Internal Needs -- 5 Bargaining and Beyond -- 6 Clients and Consciousness -- 7 Front-Line Workers and Public Policy -- Part 3: Self-Management and Citizenship -- 8 State Workers and Democratic Administration -- Conclusion: Bringing State Workers In -- NOTES -- REFERENCES -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y -- Z.
• Sommario/riassunto: "This study concerns one department of Canadian government - Employment and Immigration Canada (EIC) - and one policy field - labour market policy - from 1976 to 1991. McElligott unearths resistance in workplaces where 'cutting edge' neoconservative managers have been trying to reshape government services, and inserts front-line workers into state theories, policy debates, and progressive political strategies. He argues that the neglect of these workers makes key state theories incomplete and separates policy-making theory - and practice - from actual state outputs. One consequence is that progressive thinkers and activists have forgone many promising strategic opportunities." "Beyond Service challenges current trends in administrative theory and policy-making, and will be of interest to academics, policy research bodies, union researchers, educators, and, most important, front-line government workers themselves."--Jacket.
• Titolo autorizzato: Beyond service
• ISBN: 1-4426-7136-X
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910780658703321
• Lo trovi qui: Univ. Federico II