Essentials of management information systems

• Autore: Laudon Kenneth C
• Pubblicazione: [Place of publication not identified], : Pearson, 2012
• Edizione: 10th edition, global edition.
• Descrizione fisica: 1 online resource (504 pages)
• Soggetto topico: Management; Business & Economics; Management Theory
• Persona (resp. second.): LaudonJane Price
• Note generali: Bibliographic Level Mode of Issuance: Monograph
• Nota di contenuto: Cover -- Contents -- I: Information Systems in the Digital Age -- 1 Business Information Systems in Your Career -- Chapter-Opening Case: Shortening Lines at Disney World: Technology to the Rescue -- 1.1 The Role of Information Systems in Business Today -- How Information Systems Are Transforming Business -- What's New In Management Information Systems? -- Interactive Session: Organizations Running the Business from the Palm of Your Hand -- Globalization Challenges and Opportunities: A Flattened World -- Business Drivers of Information Systems -- 1.2 Perspectives on Information Systems and Information Technology -- What Is an Information System? -- It Isn't Simply Technology: The Role of People and Organizations -- Dimensions of Information Systems -- 1.3 Understanding Information Systems: A Business Problem-Solving Approach -- Interactive Session: Technology UPS Competes Globally with Information Technology -- The Problem-Solving Approach -- A Model of the Problem-Solving Process -- The Role of Critical Thinking in Problem Solving -- The Connection Between Business Objectives, Problems, and Solutions -- 1.4 Information Systems and Your Career -- How Information Systems Will Affect Business Careers -- Information Systems and Your Career: Wrap-Up -- How This Book Prepares You For the Future -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects -- Management Decision Problems -- Improving Decision Making: Using Databases to Analyze Sales Trends -- Improving Decision Making: Using the Internet to Locate Jobs Requiring Information Systems Knowledge -- Video Cases -- Collaboration and Teamwork: Creating a Web Site for Team Collaboration -- Business Problem-Solving Case The National Bank of Kuwait -- 2 Global E-Business and Collaboration. ; Chapter-Opening Case: America's Cup 2010: USA Wins with Information Technology -- 2.1 Components of a Business -- Organizing a Business: Basic Business Functions -- Business Processes -- Managing a Business and Firm Hierarchies -- The Business Environment -- The Role of Information Systems in a Business -- 2.2 Types of Business Information Systems -- Systems for Management Decision Making and Business Intelligence -- Interactive Session: Technology Can Airlines Solve Their Baggage Handling? -- Systems for Linking the Enterprise -- Interactive Session: Organizations Rockettheme.com, Thriving on the Web -- Intranets and Extranets -- E-Business, E-commerce, and E-Government -- 2.3 Systems for Collaboration and Teamwork -- What is Collaboration? -- Business Benefits of Collaboration and Teamwork -- Building a Collaborative Culture -- Tools and Technologies for Collaboration and Teamwork -- 2.4 The Information Systems Function in Business -- The Information Systems Department -- Information Systems Services -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects -- Management Decision Problems -- Improving Decision Making: Using a Spreadsheet to Select Suppliers -- Achieving Operational Excellence: Using Internet Software to Plan Efficient Transportation Routes -- Video Cases -- Collaboration and Teamwork: Describing Management Decisions and Systems -- Business Problem-Solving Case Modernization of NTUC Income -- 3 Achieving Competitive Advantage with Information Systems -- Chapter-Opening Case: Verizon or AT&T: Which Digital Strategy Will Prevail? -- 3.1 Using Information Systems to Achieve Competitive Advantage -- Porter's Competitive Forces Model -- Information System Strategies for Dealing with Competitive Forces. ; Interactive Session: Technology Technology Helps Starbucks Find New Ways to Compete -- The Internet's Impact on Competitive Advantage -- The Business Value Chain Model -- Synergies, Core Competencies, and Network-Based Strategies -- Disruptive Technologies: Riding the Wave -- 3.2 Competing on a Global Scale -- The Internet and Globalization -- Global Business and System Strategies -- Global System Configuration -- 3.3 Competing on Quality and Design -- What Is Quality? -- How Information Systems Improve Quality -- 3.4 Competing on Business Processes -- What Is Business Process Management? -- Interactive Session: Organizations Burton Snowboards Speeds Ahead with Nimble Business Processes -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects -- Management Decision Problems -- Improving Decision Making: Using a Database to Clarify Business Strategy -- Improving Decision Making: Using Web Tools to Configure and Price an Automobile -- Video Cases -- Collaboration and Teamwork: Identifying Opportunities for Strategic Information Systems -- Business Problem-Solving Case Soundbuzz's Music Strategy for Asia-Pacific -- II: Information Technology Infrastructure -- 4 IT Infrastructure: Hardware and Software -- Chapter-Opening Case: BART Speeds Up with a New IT Infrastructure -- 4.1 IT Infrastructure: Computer Hardware -- Infrastructure Components -- Types of Computers -- Storage, Input, and Output Technology -- Contemporary Hardware Trends -- Interactive Session: Technology Nordea Goes Green with IT -- 4.2 IT Infrastructure: Computer Software -- Operating System Software -- Application Software and Desktop Productivity Tools -- Software for the Web: Java and HTML -- HTML5 -- Web Services -- Software Trends -- 4.3 Managing Hardware and Software Technology -- Capacity Planning and Scalability. ; Total Cost of Ownership (TCO) of Technology Assets -- Using Technology Service Providers -- Managing Mobile Platforms -- Managing Software Localization for Global Business -- Interactive Session: People Should You Use Your iPhone for Work? -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects -- Management Decision Problems -- Improving Decision Making: Using a Spreadsheet To Evaluate Hardware and Software Options -- Improving Decision Making: Using Web Research to Budget for a Sales Conference -- Video Cases -- Collaboration and Teamwork: Evaluating Server and Mobile Operating Systems -- Business Problem-Solving Case Should Businesses Move to the Cloud? -- 5 Foundations of Business Intelligence: Databases and Information Management -- Chapter-Opening Case: Banco de Credito del Peru Banks on Better Data Management -- 5.1 The Database Approach to Data Management -- Entities and Attributes -- Organizing Data in a Organizing Data in a Relational Database -- Establishing Relationships -- 5.2 Database Management Systems -- Operations of a Relational DBMS -- Capabilities of Database Management Systems -- Object-Oriented Databases -- Databases in the Cloud -- 5.3 Using Databases to Improve Business Performance and Decision Making -- Data Warehouses -- What is a Data Warehouse? -- Tools for Business Intelligence: Multidimensional Data Analysis and Data Mining -- Data Mining -- Interactive Session: People Asking the Customer by Asking the Database -- Databases and the Web -- 5.4 Managing Data Resources -- Establishing an Information Policy -- Interactive Session: Organizations Controversy Whirls Around the Consumer Product Safety Database -- Ensuring Data Quality -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects. ; Management Decision Problems -- Achieving Operational Excellence: Building a Relational Database for Inventory Management -- Improving Decision Making: Searching Online Databases for Overseas Business Resources -- Video Cases -- Collaboration and Teamwork: Identifying Entities and Attributes in an Online Database -- Business Problem-Solving Case Lego: Combining Business Intelligence with a Flexible Information System -- 6 Telecommunications, the Internet, and Wireless Technology -- Chapter-Opening Case: Hyundai Heavy Industries Creates a Wireless Shipyard -- 6.1 Telecommunications and Networking in Today's Business World -- Networking and Communication Trends -- What Is a Computer Network? -- Key Digital Networking Technologies -- 6.2 Communications Networks -- Signals: Digital vs. Analog -- Types of Networks -- Physical Transmission Media -- 6.3 The Global Internet -- What Is the Internet? -- Internet Addressing and Architecture -- Interactive Session: Organizations The Battle Over Net Neutrality -- Internet Services and Communication Tools -- Interactive Session: People Monitoring Employees on Networks: Unethical or Good Business? -- The Web -- 6.4 The Wireless Revolution -- Cellular Systems -- Wireless Computer Networks and Internet Access -- RFID and Wireless Sensor Networks -- Learning Tracks -- Review Summary -- Key Terms -- Review Questions -- Discussion Questions -- Hands-on MIS Projects -- Management Decision Problems -- Improving Decision Making: Using Spreadsheet Software to Evaluate Wireless Services -- Achieving Operational Excellence: Using Web Search Engines for Business Research -- Video Cases -- Collaboration and Teamwork: Evaluating Smartphones -- Business Problem-Solving Case Apple, Google, and Microsoft Battle for Your Internet Experience -- 7 Securing Information Systems -- Chapter-Opening Case: You're On Facebook? Watch Out!. ; 7.1 System Vulnerability and Abuse.
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• Titolo autorizzato: Essentials of management information systems
• ISBN: 0-273-76546-9
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Lingua di pubblicazione: Inglese
• Record Nr.: 9910150207703321
• Lo trovi qui: Univ. Federico II