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Autore: | Humphrey William F. |
Titolo: | Fostering brand community through social media / / William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo |
Pubblicazione: | New York, New York (222 East 46th Street, New York, NY 10017) : , : Business Expert Press, , 2016 |
Edizione: | First edition. |
Descrizione fisica: | [ix], 88 páginas : ilustraciones ; ; 23 cm |
Disciplina: | 658.827 |
Soggetto topico: | Branding (Marketing) |
Social media | |
Online social networks in business | |
Soggetto non controllato: | Branding |
brand community | |
customer service | |
Foursquare | |
Snapchat | |
social media | |
Persona (resp. second.): | LaverieDebra A. |
RinaldoShannon B. | |
Nota di bibliografia: | Includes bibliographical references (pages 75-85) and index. |
Nota di contenuto: | 1. The online brand community -- 2. Brand characteristics -- 3. Relational characteristics in social media -- 4. Community characteristics -- 5. Virtually there -- 6. The nature of fandom and shared power in the social environment -- 7. Past, present, and future of digital brand communities -- Notes -- Bibliography -- Index. |
Sommario/riassunto: | This book focuses on building and maintaining brand community in the emerging, dynamic space of social media. A theoretical model encompassing brand characteristics, relational factors, and characteristics of the brand user community is used as a structure to explain the various aspects of online brand communities. Furthermore, the authors discuss how online brand communities differ from and can be used to complement traditional, face-to-face brand communities. Brand managers, social media managers, and other members of the brand team will find this book useful for strategic decision-making in both building and maintaining brand communities. In addition, this book will serve as a practical guide for working professionals enrolled in executive education degree programs as these programs continue to be developed in universities throughout the world. |
Titolo autorizzato: | Fostering brand community through social media |
ISBN: | 1-60649-941-6 |
Formato: | Materiale a stampa |
Livello bibliografico | Monografia |
Lingua di pubblicazione: | Inglese |
Record Nr.: | 9910798172203321 |
Lo trovi qui: | Univ. Federico II |
Opac: | Controlla la disponibilità qui |