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Creating the customer-driven academic library [[electronic resource] /] / Jeannette Woodward



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Autore: Woodward Jeannette A Visualizza persona
Titolo: Creating the customer-driven academic library [[electronic resource] /] / Jeannette Woodward Visualizza cluster
Pubblicazione: Chicago, : American Library Association, 2009
Descrizione fisica: 1 online resource (209 p.)
Disciplina: 020
027.70973
20
Soggetto topico: Academic libraries - United States
Public services (Libraries)
Academic libraries - Space utilization - Social aspects
Academic libraries - Marketing
Academic libraries - Public relations
Note generali: Description based upon print version of record.
Nota di bibliografia: Includes bibliographical references and index.
Nota di contenuto: Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
Sommario/riassunto: Librarians are now faced with marketing to a generation of students who log on rather than walk in and this cutting-edge book supplies the tools needed to keep customers coming through the door.
Titolo autorizzato: Creating the customer-driven academic library  Visualizza cluster
ISBN: 0-8389-9045-2
1-283-14800-5
9786613148001
0-8389-9044-4
1-4416-1913-5
Formato: Materiale a stampa
Livello bibliografico Monografia
Lingua di pubblicazione: Inglese
Record Nr.: 9910777917903321
Lo trovi qui: Univ. Federico II
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