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[null,"1.","Record Nr.",null,"UNISA990003050580203316"]
[null,null,"Autore",null,"CALLATAY, Francois : De"]
[null,null,"Titolo",null,"L'histoire des guerres mithridatiques vue par les monnaies / par Francois de Callatay"]
[null,null,"Pubbl/distr/stampa",null,"Louvain : Departement d'archeologie et d'histoire de l'art, 1997"]
[null,null,"Descrizione fisica",null,"XII, 48O p., [54] p. di tav. : ill. ; 28 cm"]
[null,null,"Collana",null,"Publications d'histoire de l'art et d'archéologie de l'Université Catholique de Louvain ; 98"]
[{"$nulls":4},"Numismatica Lovaniensia ; 18"]
[null,null,"Disciplina",null,"727"]
[null,null,"Soggetti",null,"Numismatica greca"]
[null,null,"Collocazione",null,"I NG CAL 1"]
[null,null,"Lingua di pubblicazione",null,"Francese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"2.","Record Nr.",null,"UNISALENTO991002419879707536"]
[null,null,"Autore",null,"Nicolini, Fausto"]
[null,null,"Titolo",null,"Della società nazionale di scienze, lettere e arti in Napoli e di talune accademie napoletane che la precederono / Fausto Nicolini ; ed. aggiornata a cura di Fulvio Tessitore"]
[null,null,"Pubbl/distr/stampa",null,"Napoli : Società nazionale di scienze, lettere e arti, 1974"]
[null,null,"Descrizione fisica",null,"99 p. ; 25 cm."]
[null,null,"Soggetti",null,"Napoli - Accademie e istituti culturali"]
[{"$nulls":4},"Società nazionale di scienze, lettere e arti <Napoli>"]
[null,null,"Lingua di pubblicazione",null,"Italiano"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","In custodia."]
[null,"3.","Record Nr.",null,"UNINA9910765877103321"]
[null,null,"Autore",null,"Connell Julia"]
[null,null,"Titolo",null,"Developments in the call centre industry : analysis, changes, and challenges / / edited by John Burgess and Julia Connell"]
[null,null,"Pubbl/distr/stampa",null,"Taylor & Francis, 2006"]
[{"$nulls":4},"New York : , : Routledge, , 2006"]
[null,null,"ISBN",null,"1-134-24881-4"]
[{"$nulls":4},"1-134-24882-2"]
[{"$nulls":4},"1-280-54899-1"]
[{"$nulls":4},"9786610548996"]
[{"$nulls":4},"0-203-00300-4"]
[null,null,"Descrizione fisica",null,"1 online resource (225 p.)"]
[null,null,"Collana",null,"Routledge Studies in Business Organizations and Networks"]
[null,null,"Disciplina",null,"381.142"]
[{"$nulls":4},"381/.142"]
[{"$nulls":4},"658.812"]
[null,null,"Soggetti",null,"Call centers"]
[{"$nulls":4},"Telecommunication"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Book Cover; Half-Title; Series-Title; Title; Copyright; Contents; List of Figures; List of Tables; Notes on Contributors; Foreword; Acknowledgements; Abbreviations; 1. Developments in the call centre sector: An overview; 2. Offshoring call centres: The view from Wall Street; 3. Work organisation and employee relations in Indian call centres; 4. German call centers between service orientation and efficiency: 'The polyphony of telephony'; 5. A national survey of Korean call centres; 6. Skill and info-service work in Australian call centres; 7. Gender, skills and careers in UK call centres"]
[{"$nulls":4},"8. Community unionism in a regional call centre: The organiser's perspective9. Agency and constraint: Call centre managers talk about their work; 10. How 'Taylorised' is call centre work? The sphere of customer practice in Greece; 11. Escaping the electronic birdcage: Workplace strategies in Swedish call centres; Index"]
[null,null,null,"Sommario/riassunto","Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid "]
[{"$nulls":4},"1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon."]