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[null,null,"Titolo",null,"Chatbots and Human-Centered AI : 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4–5, 2024, Revised Selected Papers / / edited by Asbjørn Følstad, Symeon Papadopoulos, Theo Araujo, Effie L.-C. Law, Ewa Luger, Sebastian Hobert, Petter Bae Brandtzaeg"]
[null,null,"Pubbl/distr/stampa",null,"Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2025"]
[null,null,"ISBN",null,"3-031-88045-5"]
[null,null,"Edizione",null,"[1st ed. 2025.]"]
[null,null,"Descrizione fisica",null,"1 online resource (XII, 262 p. 59 illus., 39 illus. in color.)"]
[null,null,"Collana",null,"Lecture Notes in Computer Science, , 1611-3349 ; ; 15545"]
[null,null,"Disciplina",null,"006.35"]
[null,null,"Soggetti",null,"Natural language processing (Computer science)"]
[{"$nulls":4},"Logic programming"]
[{"$nulls":4},"User interfaces (Computer systems)"]
[{"$nulls":4},"Human-computer interaction"]
[{"$nulls":4},"Computer networks"]
[{"$nulls":4},"Information storage and retrieval systems"]
[{"$nulls":4},"Computer programming"]
[{"$nulls":4},"Natural Language Processing (NLP)"]
[{"$nulls":4},"Logic in AI"]
[{"$nulls":4},"User Interfaces and Human Computer Interaction"]
[{"$nulls":4},"Computer Communication Networks"]
[{"$nulls":4},"Information Storage and Retrieval"]
[{"$nulls":4},"Programming Techniques"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"-- Understanding and Designing for Human-AI Interactions.  -- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations.  -- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition.  -- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study.  -- LadderChat – An LLM-based Conversational Agent for Laddering Interviews.  -- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?.  -- Human-Centred AI in Education and Social Support.  -- An AI-Powered "]
[{"$nulls":4},"Learning Companion for Adaptive and Personalized STEM Educatio.  -- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach.  -- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results.  -- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation.  -- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study.  -- Conversational AI for Citizens and Customers.  -- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA).  -- First Aid for Europe – A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024.  -- An Analysis of Federal and Municipal Chatbots in Germany.  -- LLM-powered Conversational AI in Customer Service: Users’ Expectations and Anticipated Use.  -- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI."]
[null,null,null,"Sommario/riassunto","This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4–5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers."]