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[null,"1.","Record Nr.",null,"UNISA996391946003316"]
[null,null,"Autore",null,"Winstanley Gerrard <b. 1609.>"]
[null,null,"Titolo",null,"The law of freedom in a platform: or, true magistracy restored [[electronic resource] ] : Humbly presented to Oliver Cromwel, General of the Common-wealths army in England, Scotland, and Ireland. And to all English-men my brethren whether in church-fellowship, or not in church-fellowship, both sorts walking as they conceive according to the order of the Gospel: and from them to all nations in the world. Wherein is declared, what is kingly government, and what is Commonwealths government. / / By Jerrard Winstanley"]
[null,null,"Pubbl/distr/stampa",null,"London, : Printed for the author, and are to be sold by Giles Calvert at the black Spred-Eagle at the west end of Pauls, 1652"]
[null,null,"Descrizione fisica",null,"89, [3] p"]
[null,null,"Soggetti",null,"Great Britain - Politics and government - 1649-1660"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Annotation on Thomason copy: \"Feb 30\"; The \"2\" in the imprint date is crossed out and date altered to 1651."]
[{"$nulls":4},"Reproduction of the original in the British Library."]
[null,null,null,"Sommario/riassunto","eebo-0018"]
[null,"2.","Record Nr.",null,"UNINA9910298554203321"]
[null,null,"Titolo",null,"Action-Based Quality Management : Strategy and Tools for Continuous Improvement / / edited by Marta Peris-Ortiz, José Álvarez-García"]
[null,null,"Pubbl/distr/stampa",null,"Cham : , : Springer International Publishing : , : Imprint : Springer, , 2014"]
[null,null,"ISBN",null,"3-319-06453-3"]
[null,null,"Edizione",null,"[1st ed. 2014.]"]
[null,null,"Descrizione fisica",null,"1 online resource (197 p.)"]
[null,null,"Disciplina",null,"658.4013"]
[null,null,"Soggetti",null,"Strategic planning"]
[{"$nulls":4},"Leadership"]
[{"$nulls":4},"Production management"]
[{"$nulls":4},"Technological innovations"]
[{"$nulls":4},"Business Strategy and Leadership"]
[{"$nulls":4},"Operations Management"]
[{"$nulls":4},"Innovation and Technology Management"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references at the end of each chapters and index."]
[null,null,"Nota di contenuto",null,"Ch 1 Quality Management and Performance in the Hospitality Sector -- Ch 2 TQM as an Action-Based Management Philosophy -- Ch 3 An Application of SERVQUAL Model in Terms of Chaves -- Ch 4 Management by Process -- Ch 5 Eco-Management and Audit Scheme -- Ch 6 The Use of Information on Quality Related Costs in Portuguese Companies -- Ch 7 Process Approach, Quality Management and Key Business Results -- Ch 8 Quality Management Systems and the use of High Involvement Human Resource Management Practice -- Ch 9 Implementing Multiple Management Systems -- Ch 10 Interdependence and Relationship of the Principles and Practices in Total Quality Management -- Ch 11 Student Perception of Quality in Higher Education Institutions -- Ch 12 A New Methodology Based on Genetic Algorithms to Increase Quality and Performance in Currency Markets."]
[null,null,null,"Sommario/riassunto","Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete "]
[{"$nulls":4},"in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management, and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP), and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation, and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas."]