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[null,"1.","Record Nr.",null,"UNISA990001451690203316"]
[null,null,"Autore",null,"CROMWELL, William C."]
[null,null,"Titolo",null,"Political problems of atlantic : partnership national perspectives / W.C. Cromwell ; di N. Forman e J. Joffe"]
[null,null,"Pubbl/distr/stampa",null,"Bruges : College of Europe, 1969"]
[null,null,"Descrizione fisica",null,"458 p. ; 21 cm"]
[null,null,"Collana",null,"College of Europe ; 3"]
[null,null,"Collocazione",null,"IX C coll. 5/3"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"2.","Record Nr.",null,"UNINA9910337811603321"]
[null,null,"Autore",null,"Muñoz-Seca Beatriz"]
[null,null,"Titolo",null,"How to Get Things Right : A Guide to Finding and Fixing Service Delivery Problems / / by Beatriz Muñoz-Seca"]
[null,null,"Pubbl/distr/stampa",null,"Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2019"]
[null,null,"ISBN",null,"9783030140885"]
[{"$nulls":4},"3030140881"]
[null,null,"Edizione",null,"[1st ed. 2019.]"]
[null,null,"Descrizione fisica",null,"1 online resource (205 pages) : illustrations"]
[null,null,"Collana",null,"IESE Business Collection, , 2947-7751"]
[null,null,"Disciplina",null,"658"]
[{"$nulls":4},"658.4013"]
[null,null,"Soggetti",null,"Business"]
[{"$nulls":4},"Management science"]
[{"$nulls":4},"Production management"]
[{"$nulls":4},"Service industries"]
[{"$nulls":4},"Technological innovations"]
[{"$nulls":4},"Knowledge management"]
[{"$nulls":4},"Tourism"]
[{"$nulls":4},"Management"]
[{"$nulls":4},"Business and Management"]
[{"$nulls":4},"Operations Management"]
[{"$nulls":4},"Services"]
[{"$nulls":4},"Innovation and Technology Management"]
[{"$nulls":4},"Knowledge Management"]
[{"$nulls":4},"Tourism Management"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"1. The Operations Puzzle -- 2. No Hire, No Fire -- 3. Unlock Capacity to Tackle Higher Value-added Tasks -- 4. The Contribution Margin and Tribes -- 5. What Shall we Do with the Pop-ups: On-the-spot Innovations Can Create Unforseen Problems -- 6. The Five-star Constellation and Knowledge Pills -- 7. Problem-solving Tracks and Service Modules -- 8. Altogether Now: We Need Everybody's Effort Implementing the '9 Questions' Tool -- 9. Concluding Thoughts. ."]
[null,null,null,"Sommario/riassunto","In How to Make Things Happen, we learnt that knowledge is the "]
[{"$nulls":4},"fundamental driver of service efficiency. In this new book, the author follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM) to improve their operations. With real examples and plenty of practical tips, anecdotes and actionable ideas for real life implementation, this book will teach you how to: Perform a capacity analysis Implement new ideas by transforming pop-ups into prototypes Discover knowledge pills to accelerate learning Develop service modules and problem tracks Put problem solving at the heart of excellent service delivery Offering a rare insight into how to unblock service problems and the realistic challenges you will encounter along the way, this book shows you how to make things happen and more importantly, how to get themright. ."]
[null,"3.","Record Nr.",null,"UNINA9910300602003321"]
[null,null,"Autore",null,"Ducu Viorela"]
[null,null,"Titolo",null,"Romanian Transnational Families : Gender, Family Practices and Difference / / by Viorela Ducu"]
[null,null,"Pubbl/distr/stampa",null,"Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2018"]
[null,null,"ISBN",null,"9783319902425"]
[{"$nulls":4},"3319902423"]
[null,null,"Edizione",null,"[1st ed. 2018.]"]
[null,null,"Descrizione fisica",null,"1 online resource (109 pages)"]
[null,null,"Collana",null,"Palgrave pivot"]
[null,null,"Disciplina",null,"304.809497"]
[null,null,"Soggetti",null,"Sex"]
[{"$nulls":4},"Sociology"]
[{"$nulls":4},"Social groups"]
[{"$nulls":4},"Emigration and immigration"]
[{"$nulls":4},"Gender Studies"]
[{"$nulls":4},"Sociology of Family, Youth and Aging"]
[{"$nulls":4},"Human Migration"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"1. Introduction -- 2. Methodological challenges in transnational family research -- 3. Two perspectives on family life through the lens of lodging type -- 4. \"Staying in touch\" - views from abroad and from home -- 5. Romanian children in multiple worlds -- 6. Afterword: what next for Romanian transnational family research?."]
[null,null,null,"Sommario/riassunto","This book explores novel aspects of transnational family research through the study of Romanian transnational families. A range of topics are covered, including the impact of lodging type upon life strategies; understudied elements in transnational relationships; gender roles in transnational communication; multinational relationships; the role of polymedia in the formation of couples; and the lives of the children of Romanian transnational families. The author presents the experiences of 'leavers' as well as of 'stayers'; of the 'highly-skilled' as well as the 'low-skilled'; that of women and that of men - through individual testimonies and couple interviews. Romanian Transnational Families will be of interest to students and scholars across a range of disciplines, including sociology, politics, anthropology and geography. Chapter 3 and Chapter 5 of this book are available open access under a "]
[{"$nulls":4},"CC BY 4.0 license at link.springer.com ."]