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[null,"1.","Record Nr.",null,"UNINA9910790532103321"]
[null,null,"Autore",null,"Freed Larry"]
[null,null,"Titolo",null,"Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results / / Larry Freed"]
[null,null,"Pubbl/distr/stampa",null,"Hoboken, New Jersey : , : John Wiley & Sons, Inc., , [2013]"]
[null,null,"ISBN",null,"1-118-77949-5"]
[{"$nulls":4},"1-118-77950-9"]
[null,null,"Edizione",null,"[1st edition]"]
[null,null,"Descrizione fisica",null,"1 online resource (290 p.)"]
[null,null,"Disciplina",null,"658.8/72"]
[null,null,"Soggetti",null,"Consumer satisfaction"]
[{"$nulls":4},"Marketing research - Statistical methods"]
[{"$nulls":4},"Word-of-mouth advertising"]
[{"$nulls":4},"Internet marketing"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Includes index."]
[null,null,"Nota di contenuto",null,"Innovating Analytics: Word of Mouth Index-How The Next Generation of Net Promoter Can Increase Sales and Drive Business Results; Copyright; Contents; Introduction; Chapter 1: Customer Experience 2.0; Accelerated Darwinism; Chapter 2: NPS-What It Is and What It Does Well; Chapter 3: NPS-Fundamentally Flawed; Accuracy; Margin of Error; Oversimplification; Detractors Don't Always Detract, and Promoters Don't Always Promote; Where's the Growth?; Insufficient Information; Simple Is Just . . . Simple; Chapter 4: WoMI-The Next Generation of NPS"]
[{"$nulls":4},"WoMI Distinguishes between Positive Word of Mouth and Negative Word of Mouth Negative Word of Mouth; The WoMI Research Approach and the Validity of the Results; Phase 1: Fore See Independent Research; Phase 2: Initial Client Testing; Phase 3: Later Client Testing; WoMI Testing Results; The Discourage Question; Detractor Overstatement; NPS and WoMI Score Differences; Recommend and Discourage Scores; Continuing Implementation; In Virtually Every Industry, We See a Massive Overstatement of Detractors; Using WoMI with NPS; Chapter 5: The Four Drivers of Business Success; Customer Retention"]
[{"$nulls":4},"Purchased Loyalty Convenience Loyalty; Restricted Loyalty; Competitive Retention; True Loyalty; Upsell; Marketing-Driven Customer Acquisition; Word-of-Mouth-Driven Customer Acquisition; Customer Intent and True Conversion Rate; True Conversion Rate; The Common Thread; Chapter 6: Why the Customer Experience Matters; Why Measure "]
[{"$nulls":4},"Customer Experience?; How to Measure the Customer Experience and Answer the Big Three Questions; How am I doing? What is my performance?; Where should I focus my efforts? Where will I get the largest return on my investment?"]
[{"$nulls":4},"Why should I take action? Is the payback worth the effort?Measuring the Customer Experience at the Brand Level; 1. How am I doing?; 2. Where should I focus my efforts?; 3. Why should I take action?; Measuring the Customer Experience in Contact Centers; 1. How is iMicro doing?; 2. Where should iMicro focus its efforts?; 3. Why should iMicro take action and make these changes?; Measuring the Customer Experience in Stores; 1. How is Daisy Chain doing?; 2. Where should Daisy Chain focus its efforts?; 3. Why should Daisy Chain take action and make these changes?"]
[{"$nulls":4},"Measuring the Customer Experience on Websites 1. How is the Daily Reporter doing?; 2. Where should the Daily Reporter focus its efforts?; 3. Why should the Daily Reporter take action and make these changes?; Measuring the Customer Experience with Mobile Experiences; 1. How is Rest Well doing?; 2. Where should Rest Well focus its efforts?; 3. Why should Rest Well take action and make changes?; How to Measure the Multichannel Consumer; Chapter 7: The Customer Experience Measurement Ecosystem; Behavioral Data; Getting Sticky; Mobile Complexity; Challenging Behavioral Metrics; Bounce Rate"]
[{"$nulls":4},"Shopping Cart Abandonment"]
[null,null,null,"Sommario/riassunto","How does a CEO, manager, or entrepreneur begin to sort out what defines and drives a good customer experience and how it can be measured and made actionable? If you know how well the customer experience is satisfying your customers and you know how to increase their satisfaction, you can then increase sales, return visits, recommendations, loyalty, and brand engagement across all channels. More reliable and more useful data leads to better decisions and better results. Innovating Analytics is also about the need for a comprehensive measurement ecosystem to accurately assess and improve the"]
[null,"2.","Record Nr.",null,"UNINA9910734332703321"]
[null,null,"Autore",null,"Brink D. M (David Maurice)"]
[null,null,"Titolo",null,"Nuclear superfluidity : pairing in finite systems / / David M. Brink and Ricardo A. Broglia [[electronic resource]]"]
[null,null,"Pubbl/distr/stampa",null,"Cambridge : , : Cambridge University Press, , 2023"]
[null,null,"ISBN",null,"1-009-40192-0"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (xiv, 378 pages) : illustrations (black and white), digital, PDF file(s)"]
[null,null,"Collana",null,"Cambridge monographs on particle physics, nuclear physics and cosmology ; ; 24"]
[null,null,"Disciplina",null,"539.75"]
[null,null,"Soggetti",null,"Pairing correlations (Nuclear physics)"]
[{"$nulls":4},"Superfluidity"]
[{"$nulls":4},"Superconductivity"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Previously issued in print: 2005."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Preface; 1. Introduction; 2. The pairing force and seniority; 3. The BCS theory; 4. Spontaneous symmetry breaking; 5. Pairing vibrations; 6. Phase transitions; 7. Plastic behaviour of nuclei and other finite systems; 8. Sources of pairing in nuclei; 9. Beyond mean field; 10. Induced interaction; 11. Pairing in exotic nuclei; Appendices; References; Index."]
[null,null,null,"Sommario/riassunto","Nuclear Superfluidity is an advanced text devoted exclusively to pair correlations in nuclei. It begins by exploring pair correlations in a variety of systems including superconductivity in metals at low temperatures and superfluidity in liquid 3He and in neutron stars. The book goes on to introduce basic theoretical methods, symmetry breaking and symmetry restoration in finite many-body systems. The last four chapters are devoted to introducing results on the role of induced interactions in the structure of both normal and exotic nuclei. The most important of these is the renormalization of the pairing interaction due to the coupling of pairs of nucleons to low energy nuclear collective excitations. This book will be essential reading for researchers and students in both experimental and theoretical nuclear physics, and related research fields such as metal clusters, fullerenes and quantum dots."]
[null,"3.","Record Nr.",null,"UNIORUON00215275"]
[null,null,"Autore",null,"RIVAS, Angel : de Saavedra, duque de"]
[null,null,"Titolo",null,"Estudio histórico de la sublevación de Nápoles capitaneada por Masaniello : con sus antecedentes y consecuencians hasta el restablecimiento del gobierno español / Angel de Saavedra, duque de Rivas"]
[null,null,"Pubbl/distr/stampa",null,"Buenos Aires, : Espasa-Calpe, c1946"]
[null,null,"Descrizione fisica",null,"244 p. ; 18 cm"]
[null,null,"Disciplina",null,"946"]
[null,null,"Soggetti",null,"Napoli - Rivolta di Masaniello <1647>"]
[{"$nulls":4},"Napoli - Storia - Sec. 17"]
[null,null,"Lingua di pubblicazione",null,"Spagnolo"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]