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[null,"1.","Record Nr.",null,"UNINA9911007251603321"]
[null,null,"Autore",null,"Murray William J"]
[null,null,"Titolo",null,"Communicate, Lead, and Transform : Behaviors to Break Free from Your Mental Wheel Ruts"]
[null,null,"Pubbl/distr/stampa",null,"Chicago : , : J. Ross Publishing, , 2022"]
[{"$nulls":4},"©2022"]
[null,null,"ISBN",null,"9781523148486"]
[{"$nulls":4},"1523148489"]
[{"$nulls":4},"9781604278439"]
[{"$nulls":4},"1604278439"]
[null,null,"Descrizione fisica",null,"1 online resource (252 pages)"]
[null,null,"Classificazione",null,"BUS007000BUS071000"]
[null,null,"Disciplina",null,"658.45"]
[null,null,"Soggetti",null,"Leadership"]
[{"$nulls":4},"Communication in management"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Intro -- Title Page -- Copyright -- Contents -- Preface -- Acknowledgments -- About the Authors -- 1 Communicate, Lead, and Transform -- Chapter Roadmap -- 1.1 The Definitions -- 1.2 The Foundation -- 1.3 The Path Through the Chapters -- 1.4 Part I: Communication -- 1.5 Part II: Leadership -- 1.6 Part III: Transformation -- 1.7 Key Takeaways -- Endnotes -- Part I: Communication -- 2 Failing to Communicate Is Not an Option -- Chapter Roadmap -- 2.1 The Communication Process -- 2.2 Assessing Your Communications Behaviors -- 2.3 Communicating in the Virtual Environment -- 2.4 Reconfirming the Path Forward -- 2.5 Key Takeaways -- Endnotes -- 3 Who Are You? Your Personality Traits -- Chapter Roadmap -- 3.1 Introduction -- 3.2 The Insight Inventory®-An Overview -- 3.3 Understanding Your Personality Traits -- 3.4 Focus Areas for Improvement -- 3.5 Improving Team Performance -- 3.6 Key Takeaways -- Endnotes -- 4 Listen Better to Succeed -- Chapter Roadmap -- 4.1 The Benefits of Improved Listening and Questioning -- 4.2 Listening Instead of Hearing -- 4.3 Sharpening Your Listening Skills -- 4.4 Understanding the Barriers to Listening Effectively -- 4.5 Asking Better Questions -- 4.6 Focus Area Update for Listening and Questioning -- 4.7 Key Takeaways -- Endnote -- 5 Receiving and Giving Feedback-Are You Ready? -- Chapter Roadmap -- 5.1 "]
[{"$nulls":4},"Introduction -- 5.2 Receiving Feedback About Yourself-Your Experiences -- 5.3 Enablers and Barriers to Feedback About Ourselves -- 5.4 Not All Feedback Has the Same Purpose -- 5.5 How to Manage or Decline Feedback -- 5.6 Giving Feedback-Your Experiences -- 5.7 Practical Guide for Providing Feedback -- 5.8 Three Modes of Feedback -- 5.9 Challenging Performance Evaluations -- 5.10 Expectations, Commitments, Permissions -- 5.11 Feedback in the Virtual Environment -- 5.12 Focus Area Update for Giving Feedback."]
[{"$nulls":4},"5.13 Prioritizing Feedback Focus Areas -- 5.14 Key Takeaways -- Endnotes -- 6 Every Relationship Has Value -- Chapter Roadmap -- 6.1 Introduction-The Language of Relationships -- 6.2 An Assessment of Your Relationships -- 6.3 Going Forward: Create a Relationship-Building Strategy -- 6.4 Relationship Enablers -- 6.5 Relationship Inhibitors -- 6.6 Building/Maintaining Relationships in the Virtual Environment -- 6.7 Key Takeaways -- Endnotes -- 7 Consequential Communication -- Chapter Roadmap -- 7.1 Perform an Assessment -- 7.2 Plan the Conversation -- 7.3 Conduct the Conversation -- 7.4 Close the Conversation -- 7.5 Case Exercise -- 7.6 Focus Area Update for Consequential Communication -- 7.7 Key Takeaways -- 8 Mining Disagreements for Value -- Chapter Roadmap -- 8.1 Introduction: What Are Disagreements/Conflicts? -- 8.2 An Assessment of Your Experiences with Disagreements -- 8.3 When Should You Resolve Disagreements? -- 8.4 What Can You Do to Manage Disagreements/Conflicts? -- 8.5 Strategies for Managing Disagreements/Conflicts -- 8.6 Checklist for Responses to Disagreements -- 8.7 Focus Area Update for Disagreeing Well -- 8.8 Key Takeaways -- Endnotes -- 9 Presenting Is Leading -- Chapter Roadmap -- 9.1 Opening Exercise -- 9.2 Know Your Constituents -- 9.3 Know Your Message -- 9.4 Do Your Research -- 9.5 Organize Your Presentation -- 9.6 Overcoming Anxiety -- 9.7 Deliver -- 9.8 Focus Area Update for Presenting Is Leading -- 9.9 Selecting Your Highest Priority Communication Focus Areas -- 9.10 Key Takeaways -- Endnotes -- Part II: Leadership -- 10 Lead to Succeed -- Chapter Roadmap -- 10.1 What Leadership Is-The Basics -- 10.2 Assessing Your Leadership Behaviors -- 10.3 What Leaders Say -- 10.4 Why People Follow -- 10.5 Leading in the Virtual Environment -- 10.6 Updating Your Leadership Focus Areas -- 10.7 Key Takeaways -- Endnotes -- 11 Team Dynamics."]
[{"$nulls":4},"Chapter Roadmap -- 11.1 Characteristics of Great Teams -- 11.2 Forming a Team -- 11.3 Leading Through the Storm -- 11.4 Norming the Way -- 11.5 Performing for Greater Results -- 11.6 Adjourning -- 11.7 Focus Area Update for Team Dynamics -- 11.8 Key Takeaways -- 12 Coaching for Success -- Chapter Roadmap -- 12.1 Accountability for Results -- 12.2 Characteristics of an Effective Coach -- 12.3 The Continuous Cycle of Coaching -- 12.4 Coaching the Team -- 12.6 Focus Area Update for Coaching for Success -- 12.7 Key Takeaways -- 13 Good Teams to Great Teams -- Chapter Roadmap -- 13.1 Developing a High-Performing Team: The Role of the Leader -- 13.2 Building Trust -- 13.3 Commitment to Mission -- 13.4 Unbridled Communication -- 13.5 Adapt to Change -- 13.6 Accountability for Results -- 13.7 Leading Self-Organizing Teams -- 13.8 Concluding Remarks -- 13.9 Establishing Your Focus Areas for Developing a High-Performing Team -- 13.10 Selecting Your Leadership Transformation Focus Areas -- 13.11 Key Takeaways -- Endnotes -- Part III: Transformation -- 14 Transformation: Develop Your Plan-Make It Happen -- Chapter Roadmap -- 14.1 Your Personal Transformational Journey -- 14.2 Transforming Your Team -- 14.3 Key Takeaways -- Appendix A: The Johari Window -- Appendix B: Relationship-Building "]
[{"$nulls":4},"Tool -- Appendix C: Multi-Criteria Decision Tool -- Appendix D: Goals, Planning, and Metrics Templates -- Appendix E: Example: Team Ground Rules -- Appendix F: Facilitation Guide."]
[null,null,null,"Sommario/riassunto","There are numerous books on how to improve your communication and leadership skills that are based solely on theory. This is not one of them. This how-to guide employs an empirical approach to meaningful improvement and aims to help you to leverage your own observations, assessments, experiences, and learning experiments, not just ours as the authors. The first section deals with building better behavior-based communication skills, while working on fixing your mental wheel ruts (reinforcing negative behaviors that you find yourself performing over and over again). The communications section details how to listen better, build relationships, give and receive feedback, and mine disagreements for value, among other topics. The second section on leadership describes effective leadership in the virtual environment, building great work teams, and coaching for success. The final section combines your communication and leadership improvement areas into a focused transformation plan. Transformative communication and leadership behaviors involve a commitment to improvement, patience, practice, change, hard work, and small victories in order to reinforce your efforts. However, you have to start somewhere. This is your jumping-off point."]