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[null,"1.","Record Nr.",null,"UNINA9910954709203321"]
[null,null,"Autore",null,"Cross Elsie Y"]
[null,null,"Titolo",null,"Managing diversity--the courage to lead / / Elsie Y. Cross"]
[null,null,"Pubbl/distr/stampa",null,"Westport, Conn. : , : Praeger, , 2000"]
[{"$nulls":4},"London : , : Bloomsbury Publishing, , 2024"]
[null,null,"ISBN",null,"9798400682148"]
[{"$nulls":4},"9780313001185"]
[{"$nulls":4},"0313001189"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"xiv, 250 p"]
[null,null,"Disciplina",null,"658.3/008"]
[null,null,"Soggetti",null,"Diversity in the workplace"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Title from title screen."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. [235]-238) and index."]
[null,null,"Nota di contenuto",null,"Cover -- MANAGING DIVERSITY-              The Courage to Lead -- Contents -- Acknowledgments -- Introduction -- THE SCHEME OF THE BOOK -- 1  Leadership for Democracy: The Managing Diversity Intervention -- THE MANAGING DIVERSITY INTERVENTION -- START-UP -- CAPACITY BUILDING -- NOTE -- 2  Behind the Model -- BEGINNINGS -- RACISM, SEXISM AND OTHER DISASTERS -- ORGANIZING FOR CHANGE -- LIFE IN CORPORATE AMERICA, CIRCA 1970 -- HOW I GOT INTO THIS BUSINESS -- NOTES -- 3  Managing Diversity: The Beginning of a Theory -- THE CIVIL-RIGHTS MOVEMENT -- EQUAL RIGHTS FOR WOMEN -- ORGANIZATION DEVELOPMENT -- GROUP PROCESS AND THE PERSONAL GROWTH MOVEMENT -- CLOSING THE CIRCLE -- NOTES -- 4  From Theory to Practice -- STUDENT DIALOGUES -- MANAGING AND WORKING IN A DIVERSE WORK FORCE ENVIRONMENT -- MEN AND WOMEN IN THE WORK ENVIRONMENT -- Communication Patterns -- POWER AND AUTHORITY -- Revising the Performance Appraisal Process: An Example of Policy Shift -- ABUSIVE PRACTICES -- NOTES -- 5  The Theory Evolves -- RACE AS ALLEGORY -- LEARNING ABOUT RACE -- DEEPER MEANINGS -- EXPERIENTIAL EDUCATION -- ROLES OF MANAGERS AND CONSULTANTS -- NOTES -- 6  \"Jaraco Corporation\": A Case Study in Culture Change -- \"JARACO CORPORATION\" -- LEARNING FROM EXPERIENCE -- SYSTEM-WIDE CHANGE -- TAKING STOCK -- TOWARD CULTURE CHANGE -- USING DATA TO CREATE CHANGE -- LESSONS LEARNED -- NOTE -- 7  White Men as Champions -- NOTES -- 8  Putting It All Together: The CoreStates Story -- DATA "]
[{"$nulls":4},"COLLECTION -- EDUCATION AND AWARENESS -- CAPACITY BUILDING -- REINING IN REENGINEERING -- NOTES -- 9  What We Need to Know to \"Manage Diversity\" -- THE ORIGINS OF THE CONCEPT OF MANAGING DIVERSITY -- POLITICAL AND HISTORICAL REALITY -- UNDERSTANDING ORGANIZATIONS -- HELPING ADULTS LEARN -- LEARNING ABOUT RACE, GENDER AND OTHER HOT TOPICS -- NOTES -- 10  Citizens All: Toward the Future."]
[{"$nulls":4},"THE SHAPE OF CHANGE -- WHITE WOMEN AND PEOPLE OF COLOR -- SEXUAL ORIENTATION -- AFFIRMATIVE ACTION REVISITED -- GLOBAL DIVERSITY, ECONOMIC CHANGES AND MORE -- NOTES -- Appendix 1  The Discourses of Diversity: The Links Between Conversation and Organizational Change -- THE CONTEXT -- FINDINGS -- Organizational Structure -- THE CHANGING DISCOURSES OF THE SENIOR WHITE MEN -- THE WORKSHOP EXPERIENCE -- SPEAKING THE NEW LANGUAGE -- WHAT THE STORIES TELL US -- NOTES -- Appendix 2  Measuring Results -- PART 1: THE DIVERSITY ASSESSMENT SURVEY -- THEORIES OF CHANGE -- The Theory Applied to Measurement -- Advantages of Multilevel Analysis -- THE DIVERSITY SURVEY -- The Dimensions -- The Results -- Individual Behavior -- Supervisory Behaviors -- Management Attitudes -- Group Behaviors -- Group Beliefs, Attitudes, Values -- Organization Behavior -- Managing Diversity -- Organization Culture -- IMPLICATIONS -- PART 2: DIVERSITY ASSESSMENT: TELLING THE STORY -- \"JUST THE FACTS\" IS NOT ENOUGH -- SAVING FACE -- THE PROCESS -- TRANSLATING THE FINDINGS -- STRATEGIC LEVERAGE POINTS -- POSSIBLE FIRST STEPS -- CREATING THE IMPETUS FOR CHANGE -- NOTES -- Appendix 3  Suggestions for Further Reading -- Appendix 4  The Language of Diversity: An Introductory Guide -- NOTES -- Bibliography -- Index -- About the Author."]
[null,null,null,"Sommario/riassunto","White women and people of color now constitute the majority of the U.S. workforce, yet ninety-seven percent of senior managers of Fortune 500 and Fortune 1, 000 industrial companies remain white men. It's clear that leaders of American organizations are requited to play key roles in a world that has become strange to them, says Cross. To succeed in an increasingly competitive global environment, our organizational leaders must have the courage to act outside their comfort zones-to try to understand, interact with, motivate, develop, and retain a work force that is alien to them. Cross' book provides the practical assistance they need. Because racism, sexism, and other forms of oppression are not rational, help cannot be found wholly in rationalism. Such biases arise from emotional and psychological bases. Our leaders are thus forced to confront their barriers within barriers that exist at every level of their organization. Cross uses her own experiences as an African American woman and as an experienced, and recognized management consultant to demonstrate how oppression functions at the individual, group, and systems levels, but her book is not a memoir. Rather, it is a sophisticated explication of a complex and complete system of organizational change, with case studies and other useful aids, which, if fully grasped, will enable courageous leaders to succeed in understanding and dealing effectively with the urgent crosscultural and gender issues in the workplace."]