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[null,"1.","Record Nr.",null,"UNINA9910954113503321"]
[null,null,"Autore",null,"Cullen Sara"]
[null,null,"Titolo",null,"The contract scorecard : successful outsourcing by design / / by Sara Cullen"]
[null,null,"Pubbl/distr/stampa",null,"Burlington, VT, : Ashgate Pub. Co., : Gower, 2009"]
[null,null,"ISBN",null,"1-315-61500-2"]
[{"$nulls":4},"1-317-03733-2"]
[{"$nulls":4},"1-317-03732-4"]
[{"$nulls":4},"1-282-05408-2"]
[{"$nulls":4},"9786612054082"]
[{"$nulls":4},"0-7546-8171-8"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (267 p.)"]
[null,null,"Disciplina",null,"658.4"]
[{"$nulls":4},"658.4/058"]
[{"$nulls":4},"658.4058"]
[null,null,"Soggetti",null,"Contracting out"]
[{"$nulls":4},"Contracting out - Evaluation"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Cover; Contents; List of Figures; List of Tables; Foreword; Preface; 1 Introduction; 2 The Quadrants of the Contract Scorecard; 3 The Steps in Developing KPIs; 4 Schemes for the Consequences of KPI Performance; 5 Planning the Contract Scorecard; 6 The Quality Specification - The Service Level Agreement (SLA); 7 The Financial Specification - The Financial Schedule; 8 The Relationship Specification - The Governance Charter; 9 The Strategic Specification - Unique Contract Schedules; 10 Conclusion; References; Index; About the Author"]
[null,null,null,"Sommario/riassunto","An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment."]