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[null,"1.","Record Nr.",null,"UNINA9910827399303321"]
[null,null,"Autore",null,"Lesser Marc <1952->"]
[null,null,"Titolo",null,"Seven practices of a mindful leader : lessons from Google and a Zen monastery kitchen / / Marc Lesser ; foreword by Daniel J. Siegel"]
[null,null,"Pubbl/distr/stampa",null,"Novato, California : , : New World Library, , [2019]"]
[{"$nulls":4},"©2019"]
[null,null,"ISBN",null,"1-60868-520-9"]
[null,null,"Descrizione fisica",null,"1 online resource (139 pages)"]
[null,null,"Disciplina",null,"658.4092"]
[null,null,"Soggetti",null,"Leadership"]
[{"$nulls":4},"Mindfulness (Psychology)"]
[{"$nulls":4},"Organizational effectiveness"]
[{"$nulls":4},"Organizational behavior"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,null,"Sommario/riassunto","\"The former director of the Tassajara Zen Center and a cofounder of Google's Search Inside Yourself program shows how modern workplaces can become more productive, compassionate, and harmonious by applying the practice of mindfulness\"--"]
[null,"2.","Record Nr.",null,"UNINA9910298467203321"]
[null,null,"Autore",null,"Liu Qizhang"]
[null,null,"Titolo",null,"TA-Q-BIN : Service Excellence and Innovation in Urban Logistics / / by Qizhang Liu, Mark Goh"]
[null,null,"Pubbl/distr/stampa",null,"Singapore : , : Springer Singapore : , : Imprint : Springer, , 2015"]
[null,null,"ISBN",null,"981-287-673-1"]
[null,null,"Edizione",null,"[1st ed. 2015.]"]
[null,null,"Descrizione fisica",null,"1 online resource (197 p.)"]
[null,null,"Collana",null,"Management for Professionals, , 2192-8096"]
[null,null,"Disciplina",null,"658.5"]
[null,null,"Soggetti",null,"Production management"]
[{"$nulls":4},"Business ethics"]
[{"$nulls":4},"Management"]
[{"$nulls":4},"Industrial management"]
[{"$nulls":4},"Service industries"]
[{"$nulls":4},"Operations Management"]
[{"$nulls":4},"Business Ethics"]
[{"$nulls":4},"Innovation/Technology Management"]
[{"$nulls":4},"Services"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Preface -- Chapter 1: Introduction -- Chapter 2: Urban Logistics in Asia -- Chapter 3: TA-Q-BIN, The Last-Mile Delivery -- Chapter 4: An Innovation in Last-Mile Delivery -- Chapter 5: Power of Gemba -- Chapter 6: Express Delivery - Sustainable Advantage through Corporate Social Responsibility -- Chapter 7: Saishunkan - Rejuvenation by Living in Harmony with Nature (and Customers) -- Chapter 8: Delivering B2B with TA-Q-BIN -- Chapter 9: Standardization and Customization -- Chapter 10: Interview with Makoto Kigawa -- Appendices."]
[null,null,null,"Sommario/riassunto","This book reveals the secrets of Yamato Transport’s success in maintaining and extending its leadership in Japan’s domestic parcel delivery market. It presents six cases that illustrate how Yamato's flagship service, TA-Q-BIN, has evolved since the 1970s to the benefit of consumers, particularly urban dwellers, and how TA-Q-BIN has become an integral part of Japanese daily life. Each of the six unique cases serves as an independent teaching case for undergraduate and graduate students, describing the particular service design, operations management, innovation, supplier management, and social "]
[{"$nulls":4},"responsibility within the context of an Asian last-mile logistics service provider. The book also includes insightful presentations of the challenges facing supply chain and logistics service providers in Asia, and their innovative responses to these challenges using real-world cases. Besides featuring interviews with Yamato’s key stakeholders and their strategic clients, Japan-based and other Asia-Pacific Yamato operational centers make up the field method included in this book, while secondary data is drawn from trade and academic domains. Some of the cases are written in a didactic fashion, with suitable stopping points for students to pause and deliberate over the managerial issues confronting the decisions that Yamato makes during the course of its business and operational strategies. The results are particularly useful to readers interested in how operations and logistics decision-making are practiced in a homogeneous Asian context and in an urban environment. This book is essential reading for undergraduate and MBA students, as well as practitioners in industry."]