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[null,"1.","Record Nr.",null,"UNINA9910817918303321"]
[null,null,"Titolo",null,"Concepts and advances in information and knowledge management : studies from developing and emerging economies / / edited by Kelvin Joseph Bwalya, Nathan Mwakoshi Mnjama and Peter Mazebe II Mothataesi Sebina"]
[null,null,"Pubbl/distr/stampa",null,"Oxford : , : Chandos Publishing, , 2014"]
[null,null,"ISBN",null,"1-78063-435-8"]
[null,null,"Descrizione fisica",null,"1 online resource (xxx, 268 pages) : illustrations"]
[null,null,"Collana",null,"Chandos information professional series"]
[null,null,"Disciplina",null,"658.4038"]
[null,null,"Soggetti",null,"Knowledge management - Developing countries"]
[{"$nulls":4},"Information storage and retrieval systems"]
[{"$nulls":4},"Database management"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Cover; Concepts and Advances in Information and Knowledge Management: Studies from developing and emerging economies; Copyright; Contents; List of figures and tables; Acknowledgements; Foreword; About the editors and authors; Introduction; Part 1 The records management conundrum; 1 Effective customer service: an enhancer of performance in archives and records management; Why quality customer service in archives and records management?; Customer service; Dimensions/determinants of service quality; Critical factors to customer service; ARMUs and factors impacting on customer service"]
[{"$nulls":4},"Potential challenges to provision of quality customer service in ARMUsConclusion; 2 Accountability and records appraisal with particular reference to challenges experienced in malawi; Accountability; Cabinet government and parliamentary democracy; Ethics and responsibility; Appraisal theories; The shift to IT; Risk management in the context of accountability and appraisal; Central African and wider African experience; The implications of functional analysis for practice; The implications of risk management and vital records analysis for practice; Conclusion; Notes"]
[{"$nulls":4},"3 The records management paradigm shift: problems and prospects in east and southern africaHistory of modern records; The role of ICTs in fostering the records management paradigm shift; The records management paradigm shift and records management theoretical "]
[{"$nulls":4},"frameworks; Challenges and opportunities brought about by the records management paradigm shift; The records management paradigm shift and the place of the archivist/records manager; The records management paradigm shift and records and archival legislation"]
[{"$nulls":4},"The records management paradigm shift and its impact in Africa and other developing countriesThe records management paradigm shift and audiovisual archives; Conclusion; 4 Functional requirements for an electronic records management system for court records; Electronic court records management; The need for functional requirements for the management of electronic court records; Methods to develop functional requirements; Case: Review of models demonstrating the necessity of functional requirements for the management of electronic records; Conclusion"]
[{"$nulls":4},"Part 2 The emerging informat ion management landscape5 Analysing the future of zimbabwe's academic libraries: from their historical past to preparedness for current realities and requirements; Current realities in academic libraries in general; Current realities in academic libraries in Zimbabwe; The education of academic librarians in Zimbabwe; Accreditation and international recognition of library schools in Zimbabwe; The role and impact of Zimbabwean librarian professional bodies; The future of academic libraries and implications for the Zimbabwe context"]
[{"$nulls":4},"Implications for academic librarians in the developing world"]
[null,null,null,"Sommario/riassunto","Effective information and knowledge resource management is a driver of competitiveness. Many developing countries have put mechanisms in place that seek to match knowledge-based economies, where information has become the fuel for responsiveness, innovation, and competition. Concepts and Advances in Information Knowledge Management brings out emerging and current discussion from the sub-fields of information management in this environment. This title consists of sections on key aspects of information knowledge management and addresses knowledge management, library studies, archives and records m"]