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[null,"1.","Record Nr.",null,"UNINA9910809889703321"]
[null,null,"Autore",null,"St. Clair Guy <1940->"]
[null,null,"Titolo",null,"Customer service in the information environment / / Guy St. Clair"]
[null,null,"Pubbl/distr/stampa",null,"London ; ; New Jersey : , : Bowker-Saur, , [1993]"]
[{"$nulls":4},"©1993"]
[null,null,"ISBN",null,"3-11-095678-0"]
[null,null,"Edizione",null,"[Reprint 2012]"]
[null,null,"Descrizione fisica",null,"1 online resource (158 p.)"]
[null,null,"Collana",null,"Information Services Management Series"]
[{"$nulls":4},"Information services management"]
[null,null,"Disciplina",null,"338.4/70255"]
[null,null,"Soggetti",null,"Information services"]
[{"$nulls":4},"Information services industry - Customer services"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (pages [139]-141) and index."]
[null,null,"Nota di contenuto",null,"part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user."]