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[null,"1.","Record Nr.",null,"UNISA990002843110203316"]
[null,null,"Autore",null,"HERNANDEZ ALONSO, Néstor"]
[null,null,"Titolo",null,"El lenguaje de las cronicas deportivas / Nestor Hernandez Alonso"]
[null,null,"Pubbl/distr/stampa",null,"Madrid : Catedra, 2003"]
[null,null,"ISBN",null,"84-376-2045-7"]
[null,null,"Descrizione fisica",null,"166 p. ; 21 cm"]
[null,null,"Collana",null,"Linguistica"]
[null,null,"Disciplina",null,"070.449796"]
[null,null,"Soggetti",null,"Giornalismo sportivo - Linguaggio - Spagna"]
[null,null,"Collocazione",null,"IV.1. 920"]
[null,null,"Lingua di pubblicazione",null,"Spagnolo"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"2.","Record Nr.",null,"UNINA9910796866103321"]
[null,null,"Autore",null,"Du Bois Christine M"]
[null,null,"Titolo",null,"The Story of Soy"]
[null,null,"Pubbl/distr/stampa",null,"London : , : Reaktion Books, Limited, , 2018"]
[{"$nulls":4},"©2018"]
[null,null,"ISBN",null,"1-78023-965-3"]
[null,null,"Descrizione fisica",null,"1 online resource"]
[null,null,"Disciplina",null,"641.35655"]
[null,null,"Soggetti",null,"Soybean"]
[{"$nulls":4},"Soyfoods"]
[{"$nulls":4},"Cooking (Soybeans)"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"Cover -- Title Page -- Imprint Page -- Contents -- Introduction: Hidden Gold -- 1. Asian Roots -- 2. Europe Explores and Experiments -- 3. The Young Country and the Ancient Bean -- 4. Soy Patriotic -- 5. Fattening with Feed -- 6. Soy Swoops South -- 7. Moulding Our World -- 8. Poison or Panacea? -- 9. Beans as Business: Big Business -- 10. Fat in the Fire: Soy Diesel -- Afterword -- References -- Select Bibliography -- Acknowledgements -- Photo Acknowledgements -- Index."]
[null,"3.","Record Nr.",null,"UNINA9910948217003321"]
[null,null,"Autore",null,"Tamaschke Elisa"]
[null,null,"Titolo",null,"Georg Kolbe im Nationalsozialismus : Kontinuitäten und Brüche in Leben, Werk und Rezeption"]
[null,null,"Pubbl/distr/stampa",null,"Berlin : , : Gebrüder Mann Verlag, , 2023"]
[{"$nulls":4},"©2023"]
[null,null,"ISBN",null,"9783786175254"]
[{"$nulls":4},"378617525X"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (375 pages)"]
[null,null,"Soggetti",null,"Sculpture, German"]
[{"$nulls":4},"National socialism and art"]
[null,null,"Lingua di pubblicazione",null,"Tedesco"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"Intro -- Inhalt -- Einleitung -- Vorläufe -- Bernhard Maaz -- Martialische ­Skulptur der Kaiserzeit: Georg Kolbes Vor- und Umfeld -- Georg Kolbe und die Kunstpolitik ­zwischen 1933-45 -- Aya Soika -- „Franco und ­Beethoven, wie schaff' ich dies bloß?\" Georg Kolbe und der Streit um die Moderne: Versuch einer Einordnung in die kunst­politische Situation der Jahre nach 1933 -- Paula Schwerdtfeger -- Im Raum gedacht. Georg Kolbes Ausstellungsbeteiligungen 1933-46 -- Ambra Frank -- Georg Kolbe in ­Frankfurt am Main - Ambivalenz und Opportunismus -- Christian Fuhrmeister -- An einem Tisch: ­Breker, Klimsch, ­Kolbe, Göring, ­Hitler und Frau ­Himmler. ­Zirkel, Kreise, Dependenzen -- Georg Kolbe und der Kunstmarkt im Nationalsozialismus -- Jan Giebel -- „Ich befinde mich durchaus nicht in der Lage meine paar Bronzen verschleudern zu müssen.\" Georg Kolbes Vermarktungsstrategien -- Wolfgang Schöddert -- General von Einem, Kniende, Stehende. Georg Kolbe bei Ferdinand Möller und drei ­Kommissionen aus dem Jahr 1938 -- Gesa Jeuthe Vietzen -- Der verbindliche ­Verzicht. Georg Kolbe als Gläubiger der Galerie Alfred Flechtheim GmbH -- Werkbetrachtungen und Georg Kolbes mediale Strategien -- Olaf Peters -- Partizipation ohne ­Teilhabe - Georg Kolbe, Friedrich Nietzsche und der Nationalsozialismus -- Arie Hartog -- Was hütet die Hüterin? -- Christina Irrgang -- Kontinuität durch ­Medialität. Georg Kolbe im Spiegel von Selbst­insze­nierung und Reproduktionsfotografie -- Magdalena Bushart -- Georg Kolbe hat ­"]
[{"$nulls":4},"Geburtstag. Publizistische Strategien -- Georg Kobe nach 1945 -- Maike Steinkamp -- „Zu Recht vergessen\"? Georg Kolbe nach 1945 -- Dorothea Schöne -- „An extraordinary case of ambivalence\" -  die US-amerikanische Rezeption Georg Kolbes während und nach der NS-Diktatur -- Anhang -- Kurzbiografien der Autor*innen -- Bildnachweis -- Leere Seite."]
[null,null,null,"Sommario/riassunto","Georg Kolbe (1877-1947) ist einer der bedeutendsten Bildhauer der ersten Hälfte des 20. Jahrhunderts in Deutschland und ein wichtiger Vertreter der klassischen Moderne. Insbesondere sein Wirken während des Nationalsozialismus ist bisher nicht vollständig ausgeleuchtet. 2020 kehrte ein umfangreicher, zuvor nicht zugänglicher Teilnachlass Kolbes aus dem Besitz von dessen 2019 in Kanada verstorbener Enkelin Maria von Tiesenhausen nach Berlin zurück. Zahlreiche Kunsthistoriker: innen folgten der Einladung des Georg Kolbe Museums, das vorwiegend schriftliche Material zu untersuchen, das von 1933 bis in die Nachkriegszeit entstand. Präsentiert werden hier erste Ergebnisse zu Kolbes Agieren am Kunstmarkt, seinem Umgang mit öffentlichen und privaten Aufträgen, seinen Ausstellungsbeteiligungen, politischen Kontakten und Selbstvermarktungsstrategien. Der Band bietet damit eine neue Fundierung für die Auseinandersetzung mit Künstlerbiografien während des Nationalsozialismus und regt zu vertiefender Forschung an."]
[null,"4.","Record Nr.",null,"UNINA9910958633003321"]
[null,null,"Autore",null,"Pupo Raul"]
[null,null,"Titolo",null,"America's service meltdown : restoring service excellence in the age of the customer / / Raul Pupo"]
[null,null,"Pubbl/distr/stampa",null,"Santa Barbara, Calif., : Praeger/ABC-CLIO, c2010"]
[null,null,"ISBN",null,"0-313-38603-X"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (193 p.)"]
[null,null,"Disciplina",null,"658.8/12"]
[null,null,"Soggetti",null,"Customer services - United States"]
[{"$nulls":4},"Customer relations - United States"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Bibliographic Level Mode of Issuance: Monograph"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. [155]-160) and index."]
[null,null,"Nota di contenuto",null,"Intro -- America's Service Meltdown: Restoring Service Excellence in the Age of the Customer -- Contents -- Preface -- Introduction -- I. Leadership from the Top -- Leadership in the Service and Information Age -- Buggy-Whip Accounting Is Obsolete -- Industrial-Age Myopia Is Not Dead by a Long Shot -- What to Look for in a Customer-Focused Leader -- Where to Find a Customer-Focused Leader? -- What Customer-Focused Leaders Must Do -- A Customer Focus versus a Blurred Vision -- The Principal Leadership Challenge: Overcoming Inertia -- Streamlining the Organization for a Customer Focus -- Leaders Must Live Their Own Mandate -- The Greatest Service Story Ever Told -- Coming Full Circle -- II. A Customer Focus Trumps All Other Strategies -- The Winds of Change Favor the Customer -- Strategic Planning Cannot Yield Strategy -- Strategic Planning Is All about Control -- Finding the Customer's Voice -- Customer Survey Design and Administration -- Bring in the Planners -- No Customer, No Strategy -- Ignoring the Customer Is Fraught with Peril -- III. The Service Ethic -- What Is Ethical Behavior? -- Ethics in Business -- Regulation Is Not a Proxy for Ethical Behavior -- The Service Ethic in Action -- Service Is a Non-Zero-Sum Game -- Customers Are First -- Quality as an Ethical Standard -- Service: Quality versus Quantity -- Customers as Partners -- A Partnership Can Be Sabotaged by Legalisms -- Communication: A Key Weapon of the Ethical Provider -- Customers from Hell! -- Service Is Not Surrender -- Is This the End of Personal Service? -- IV. Power to the Front Line -- Frontline Skills That Make a Difference -- Vetting the Frontline Worker's Background -- Aligning Frontline Performance to the Service Ethic -- Supporting the Front Line "]
[{"$nulls":4},"with Education and Training -- Deploying Computer Systems That Inform the Front Line."]
[{"$nulls":4},"Business to Business: Enter Service Management -- The Customer Account Manager -- Account Manager in Name Only -- Service Leverage Comes from the Front Line -- Everyone Works for the Customer -- V. Musings on the Economics of Service -- Service as a Differentiating Strategy -- Customer Satisfaction and Profitability -- Service Quality, Value, and Price -- Quo Vadis Customer Satisfaction? -- Survey, Survey, Survey -- Customer Satisfaction versus Customer Loyalty -- J. D. Power, Where Have You Been? -- Considerations in Customer Acquisition and Retention -- Don't Fire That Customer-Yet! -- Poor Service Places a Heavy Tax on Business -- Purchasing as a Competitive Sport -- Auctions in Reverse -- Outsourcing: Improved Service or Economy? -- What's Service Got to Do with It? -- Epilogue -- Notes -- Index."]
[null,null,null,"Sommario/riassunto","In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way."]