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[null,"1.","Record Nr.",null,"UNINA9910452981503321"]
[null,null,"Autore",null,"Hayes Bob E. <1963->"]
[null,null,"Titolo",null,"Beyond the ultimate question : a systematic approach to improve customer loyalty / / Bob E. Hayes"]
[null,null,"Pubbl/distr/stampa",null,"Milwaukee, Wisconsin : , : ASQ Quality Press, , 2009"]
[null,null,"ISBN",null,"600-00-4894-7"]
[null,null,"Descrizione fisica",null,"1 online resource (432 p.)"]
[null,null,"Disciplina",null,"658.8/343"]
[null,null,"Soggetti",null,"Customer loyalty"]
[{"$nulls":4},"Consumer satisfaction"]
[{"$nulls":4},"Customer services"]
[{"$nulls":4},"Electronic books."]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,"2.","Record Nr.",null,"UNINA9910787373103321"]
[null,null,"Autore",null,"Kaplan Richard <1950->"]
[null,null,"Titolo",null,"The Philadelphia Orchestra : an annotated discography / / Richard Kaplan"]
[null,null,"Pubbl/distr/stampa",null,"Lanham, Maryland : , : Rowman & Littlefield, , 2015"]
[{"$nulls":4},"©2015"]
[null,null,"ISBN",null,"1-4422-3916-6"]
[null,null,"Descrizione fisica",null,"1 online resource (537 p.)"]
[null,null,"Disciplina",null,"016.78420266"]
[null,null,"Soggetti",null,"Orchestral music"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Bibliographic Level Mode of Issuance: Monograph"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references."]
[null,null,"Nota di contenuto",null,"Commercial sound recordings -- Anonymous and pseudonymous recordings -- Downloads -- Live recordings and pirates -- Bell Laboratories recordings -- Video recordings and films -- Ensembles of the Philadelphia Orchestra."]