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[null,"1.","Record Nr.",null,"UNINA9910149004103321"]
[null,null,"Titolo",null,"Chaos : A Scarpetta Novel"]
[null,null,"Pubbl/distr/stampa",null,"HarperCollins"]
[null,null,"ISBN",null,"1-4434-5326-9"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Musica"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"2.","Record Nr.",null,"UNINA9910782965303321"]
[null,null,"Autore",null,"Brounstein Marty"]
[null,null,"Titolo",null,"Handling the difficult employee [[electronic resource] ] : solving performance problems / / Marty Brounstein"]
[null,null,"Pubbl/distr/stampa",null,"Menlo Park, Calif., : Crisp Publications, c1993"]
[null,null,"ISBN",null,"1-4175-2439-1"]
[null,null,"Descrizione fisica",null,"1 online resource (86 p.)"]
[null,null,"Collana",null,"A Fifty-Minute series book"]
[null,null,"Disciplina",null,"658.3/045"]
[null,null,"Soggetti",null,"Problem employees"]
[{"$nulls":4},"Performance"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","\"A practical guide for managers\"--Cover."]
[null,null,"Nota di contenuto",null,"\"\"TITLE\"\"; \"\"COPYRIGHT\"\"; \"\"PREFACE\"\"; \"\"ABOUT THE AUTHOR\"\"; \"\"Dedication\"\"; \"\"CONTENTS\"\"; \"\"PART I Defining Difficult Employees\"\"; \"\"MANAGEMENT'S RESPONSIBILITY\"\"; \"\"DEFINITION OF THE DIFFICULT EMPLOYEE\"\"; \"\"DEGREES OF DIFFICULT EMPLOYEES\"\"; \"\"REMEMBER THE MESSAGE\"\"; \"\"A Quick Assessment for Managers\"\"; \"\"COMMON WARNING SIGNS\"\"; \"\"SIX-STEP INTERVENTION MODEL\"\"; \"\"THREE KEY PRINCIPLES\"\"; \"\"PART II The Intervention Model\"\"; \"\"STEP 1: IDENTIFY AND DEFINE THE PERFORMANCE PROBLEM\"\"; \"\"ISSUES OF PERFORMANCE\"\"; \"\"Exercise #1: Describe Appropriate Behavior\"\"; \"\"CASE STUDY #1\"\""]
[{"$nulls":4},"\"\"Labels About Jim\"\"\"\"CASE STUDY ANALYSIS\"\"; \"\"WHAT ARE NOT ISSUES OF PERFORMANCE\"\"; \"\"GIVE CONSTRUCTIVE FEEDBACK\"\"; \"\"Significant Events List\"\"; \"\"Exercise #2: Feedback Identification\"\"; \"\"STEP 2: EXPLAIN THE IMPACT OF THE PROBLEM\"\"; \"\"Define the Impact\"\"; \"\"STEP 3: ANALYZE THE REASONS FOR THE PROBLEM\"\"; \"\"Exercise #3: Performance Assessments\"\"; \"\"EXAMINE YOUR INFLUENCE\"\"; \"\"CASE STUDY #2\"\"; \"\"CASE STUDY ANALYSIS\"\"; \"\"STEP 4: DEFINE THE EXPECTED PERFORMANCE STANDARD\"\"; \"\"STEP 5: EXPLORE IDEAS FOR A SOLUTION\"\"; \"\"STEP 6: WRITE THE PLAN FOR IMPROVEMENT\"\""]
[{"$nulls":4},"\"\"What should you do with the written plan?\"\"\"\"PART III The Intervention Conference\"\"; \"\"THE CONFERENCE AGENDA\"\"; \"\"Conference Agenda\"\"; \"\"INTERVENTION CONFERENCE CHECKLIST\"\"; \"\"CASE STUDY #3\"\"; \"\"CASE STUDY ANALYSIS\"\"; \"\"PART IV Disciplinary Action and Termination\"\"; \"\"DISCIPLINARY ACTION AGENDA\"\"; \"\"THE WHATS AND WHENS OF DISCIPLINE\"\"; \"\"Formal Disciplinary Action\"\"; \"\"Guide for Disciplinary Action Documentation\"\"; \"\"PROGRESSIVE DISCIPLINE POLICIES\"\"; \"\"Sample Policy: Progressive Discipline Plan\"\"; \"\"THE ISSUE OF "]
[{"$nulls":4},"TERMINATION\"\"; \"\"PART V Author's Responses\"\"; \"\"EXERCISE #1: ANSWERS\"\""]
[{"$nulls":4},"\"\"CASE STUDY #1: ANSWERS\"\"\"\"EXERCISE #2: ANSWERS\"\"; \"\"EXERCISE #3: ANSWERS\"\"; \"\"CASE STUDY #2: ANSWERS\"\"; \"\"CASE STUDY #3: ANSWERS\"\""]