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[null,"1.","Record Nr.",null,"UNINA9910780306903321"]
[null,null,"Autore",null,"Jurewicz Lynn"]
[null,null,"Titolo",null,"High tech, high touch [[electronic resource] ] : library customer service through technology / / Lynn Jurewicz and Todd Cutler"]
[null,null,"Pubbl/distr/stampa",null,"Chicago, : American Library Association, 2003"]
[null,null,"ISBN",null,"0-8389-9852-6"]
[null,null,"Descrizione fisica",null,"1 online resource (152 p.)"]
[null,null,"Disciplina",null,"025.5/24"]
[null,null,"Soggetti",null,"Libraries and the Internet"]
[{"$nulls":4},"Public services (Libraries) - Technological innovations"]
[{"$nulls":4},"Customer services - Technological innovations"]
[{"$nulls":4},"Library Web sites"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. 135-137) and index."]
[null,null,"Nota di contenuto",null,"Contents; Figures; Chapter 1 - Libraries on the Internet; Chapter 2 - What Libraries Can Learn from Business; Chapter 3 - An Automatic E-Mail Notification System; Chapter 4 - A Dynamic Web-Based Event Calendar with Sign-up System; Chapter 5 - An Online Meeting Room Reservation System; Chapter 6 - Portals, Gateways, and Directories; Chapter 7 - Local History; Chapter 8 - Online Summer Reading Registration, Tracking, and Statistics; Chapter 9 - Providing Online Access to Users without a Library Card; Chapter 10 - Stand-Alone Services; Chapter 11 - Marketing Web-Based Library Services"]
[{"$nulls":4},"BibliographyIndex;"]
[null,null,null,"Sommario/riassunto","To be competitive with other information providers, libraries and their staff have to offer customers premier access to information, technology and entertainment - without bureaucratic red tape. This work shows you how to learn how and why to empower the library and its teams."]