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[null,"1.","Record Nr.",null,"UNINA9910462553103321"]
[null,null,"Autore",null,"Motwani Jaideep"]
[null,null,"Titolo",null,"Lean sigma methods and tools for service organizations [[electronic resource] ] : the story of a cruise line transformation / / Jaideep Motwani, Rob Ptacek, and Richard Fleming"]
[null,null,"Pubbl/distr/stampa",null,"[New York, N.Y.] (222 East 46th Street, New York, NY 10017), : Business Expert Press, 2012"]
[null,null,"ISBN",null,"1-283-89508-0"]
[{"$nulls":4},"1-60649-408-2"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (138 p.)"]
[null,null,"Collana",null,"Service systems and innovations in business and society collection"]
[null,null,"Disciplina",null,"658.562"]
[null,null,"Soggetti",null,"Six sigma (Quality control standard)"]
[{"$nulls":4},"Lean manufacturing"]
[{"$nulls":4},"Service industries - Quality control"]
[{"$nulls":4},"Cruise lines - Quality control"]
[{"$nulls":4},"Electronic books."]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Part of: 2012 digital library."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. [121]) and index."]
[null,null,"Nota di contenuto",null,"1. The lean sigma for service challenge -- 2. Identification and understanding of lean sigma implementation -- 3. Lean sigma methods and tools, basic concepts -- 4. Comparing manufacturing and service environments -- 5. Key enablers, policy deployment, accountability sessions, employee training and involvement, and lean sigma tool selection and application -- 6. Analysis of the current state -- 7. Application of lean sigma tools and results -- 8. Making cultural transitions -- 9. Achieving, sustaining, and celebrating success -- References -- Index."]
[null,null,null,"Sommario/riassunto","Every business aspires to be competitive and profitable in their markets. To do this, an organization needs to offer customers value propositions, whether it is manifest in the product they produce or in the service they provide. This in turn will create customer loyalty and growth. There are a number of organizational philosophies and strategies used by businesses to help accomplish this goal, among which are the concepts of Six-Sigma and Lean. Both are widely recognized and implemented, and both have been successful in improving value propositions of a variety of organizations, mostly in manufacturing concerns. Lean Sigma Methods and Tools for Service "]
[{"$nulls":4},"Organizations proposes to integrate the best practices from each of these philosophies and apply them to a customer-focused organization--a cruise ship--whose overriding mission is to deliver superior service to its customers. The authors demonstrate in this book how key components of both Six-Sigma and Lean, such as identifying and removing defects, elimination of waste, metrics, speed of delivery, and the seamless integration of these concepts and practices throughout the operation, serve to enhance the kind of value propositions that customers recognize and which allows the organization to be successful."]
[null,"2.","Record Nr.",null,"UNISALENTO991002622189707536"]
[null,null,"Titolo",null,"The New Cambridge English Course : Student 2 / Michael Swan and Catherine Walter"]
[null,null,"Pubbl/distr/stampa",null,"Cambridge : Cambridge University Press, 1990"]
[null,null,"ISBN",null,"0521376386"]
[null,null,"Descrizione fisica",null,"128 p. : ill. ; 29 cm"]
[null,null,"Disciplina",null,"425"]
[null,null,"Soggetti",null,"Lingua inglese - Grammatica - Esercizi"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"3.","Record Nr.",null,"UNINA9910624330403321"]
[null,null,"Autore",null,"Weisberg Deena Skolnick"]
[null,null,"Titolo",null,"Constructing science : connecting causal reasoning to scientific thinking in young children / / Deena Skolnick Weisberg and David M. Sobel"]
[null,null,"Pubbl/distr/stampa",null,"Cambridge, Massachusetts : , : The MIT Press, , [2022]"]
[null,null,"ISBN",null,"0-262-37061-1"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (387 pages)"]
[null,null,"Collana",null,"The MIT Press"]
[null,null,"Disciplina",null,"501"]
[null,null,"Soggetti",null,"Science - Methodology"]
[{"$nulls":4},"Reasoning in children"]
[{"$nulls":4},"Scientific ability"]
[{"$nulls":4},"Science - Study and teaching - Psychological aspects"]
[{"$nulls":4},"Constructivism (Education)"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Intro -- Contents -- Acknowledgments -- I. The Foundations of Scientific Thinking -- 1. How Do We Develop the Capacity to Think Scientifically? -- What Is Scientific Thinking? -- Scientific Thinking in Childhood I: Content Knowledge -- Scientific Thinking in Childhood II: Doing Science -- Scientific Thinking in Childhood III: Defining \"Science\" -- Outline of the Book -- 2. The Evolution of Rational Constructivism -- Theory Theory (or the Child-as-Scientist Metaphor) -- A Problem with the Child-as-Scientist Metaphor -- Causal Reasoning as Associative Learning -- Constraining Causal Inferences -- Bridging Statistical Learning to Causal Models -- What Are Causal Graphical Models? -- Blicket Detectors -- Back to Associative Reasoning -- Bayesian Inference -- A Concern about Mechanisms -- Levels of Explanation -- 3. Beyond Rational Constructivism -- Nonindependence -- Where Does a Concept of \"Cause\" Come From? -- Active Learning -- The Social Nature of Learning -- Questions of Explanations -- 4. Variables Relating Causal Reasoning to Scientific Thinking -- Age -- Complexity -- Use of Scientific Content -- Observing versus Generating Data -- Recognizing and Using the Control of Variables Strategy -- Learning from Exploration and Play -- Diagnosis and Belief Revision -- Metacognition -- Building Bridges -- II. Bridging Causal Reasoning to Scientific Thinking -- 5. A New Blicket Detector Task -- "]
[{"$nulls":4},"How the Task Works -- Adults' Performance -- Children's Performance -- Further Uses of the New Blicket Detector Task -- 6. Contextualization in Causal Reasoning and Scientific Thinking -- The Role of Contextualization in Adult Reasoning -- The Role of Contextualization in Development (or, What's Fantasy Got to Do with It?) -- Context in Causal Reasoning and Scientific Thinking -- Blickets to Butterflies -- Comparing Contexts -- Blicket-saurus."]
[{"$nulls":4},"7. Causal Reasoning and the Development of Metacognitive Thinking: Cross-Sectional and Longitudinal Investigations -- The Disagreement Task -- School Partnership and Longitudinal Sample -- Performance on the Disagreement Task -- Performance on Causal Reasoning Tasks -- Relations between the Causal Reasoning Task and the Disagreement Task -- Relations to Standardized Metrics of Academic Achievement -- What Do These Data Tell Us about the Relation between Causal Reasoning and Science Education? -- III. Children's Explicit Definitions of Abstract Concepts -- 8. Children's Definitions of \"Science\" -- Intensions and Extensions -- Children's Conceptions of \"Science\" -- \"What Is Science?\" -- Testing the Relation between Definitions of \"Science\" and Measures of Scientific Thinking -- Do Definitions of \"Science\" Relate to Scientific Thinking? -- \"Is That Science?\" -- Children's Understanding of What Makes an Investigation Scientific -- Developing an Understanding of What Science Is -- 9. Children's Definitions of \"Learning\" and \"Teaching\" -- \"What Is Learning?\" -- Children's Understanding of When Learning Happens -- Children's Understanding of the Relations between Learning and Play -- \"What Is Teaching?\" -- 10. Children's Definitions of \"Pretending\" -- \"What Is Pretending?\" -- The Continued Adventures of Moe the Troll -- Building Fictional Worlds -- Imagination and Causal Reasoning -- Counterfactual Thinking in Development -- Possibility and Probability -- The Role of Inhibition -- Imagination and Science -- IV. Conclusion -- 11. What Does It Mean to Engage in Scientific Thinking? -- Causal Reasoning as a Foundation for Scientific Thinking -- Explicit Understanding of Science -- Constraints and Enabling Conditions: Relations among Knowledge and Skills -- Constructing Scientists -- What Constructing Science Means -- Notes -- Chapter 1 -- Chapter 2."]
[{"$nulls":4},"Chapter 3 -- Chapter 4 -- Chapter 5 -- Chapter 6 -- Chapter 7 -- Chapter 8 -- Chapter 9 -- Chapter 10 -- Chapter 11 -- References -- Index."]
[null,null,null,"Sommario/riassunto","\"A novel attempt to explain why teens and adults often struggle with scientific explanation even thought young children clearly possess impressive causal reasoning skills\"--"]