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[null,"1.","Record Nr.",null,"UNIBAS000006589"]
[null,null,"Autore",null,"Wren, Percival Christopher <1885-1941>"]
[null,null,"Titolo",null,"Good gestes : stories of beau gest, his brothers, and certain of their comrades in French foreing legion / by Percival Christopher Wren"]
[null,null,"Pubbl/distr/stampa",null,"New York : Stokes, 1929"]
[null,null,"Descrizione fisica",null,"307 p. ; 19 cm."]
[null,null,"Disciplina",null,"823.912"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"2.","Record Nr.",null,"UNINA9910973966903321"]
[null,null,"Autore",null,"Coleman A. Michael"]
[null,null,"Titolo",null,"Collection management handbook : the art of getting paid / / A. Michael Coleman"]
[null,null,"Pubbl/distr/stampa",null,"Hoboken, NJ, : Wiley, c2004"]
[null,null,"ISBN",null,"9786610345533"]
[{"$nulls":4},"9781280345531"]
[{"$nulls":4},"1280345535"]
[{"$nulls":4},"9780471483946"]
[{"$nulls":4},"047148394X"]
[null,null,"Edizione",null,"[3rd ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (306 p.)"]
[null,null,"Disciplina",null,"658.8/8"]
[null,null,"Soggetti",null,"Collecting of accounts"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Includes index."]
[null,null,"Nota di contenuto",null,"Collection Management Handbook; Dedication; About the Author; Contents; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1 A New Collection Science Is Born; Preventive Remedies for Credit Grantors; How to Incorporate Protective Legalese into Your Sale Origination Documentation; Law of the Jungle; Building Blocks for Collection Success; Debtor Profiles; Delay Tactics; Integrated Collections; Problem-Solving Techniques; Opening Statements; Initiating a Collection Call; Words and Phrases that Should be Removed; CHAPTER 2 Oratory and Advanced Communication Skills; Grab the Debtor's Attention"]
[{"$nulls":4},"Match the Debtor's BackgroundBody Language Carries; Value of Communication Skills; Build a Collection of Impact Words and Phrases; Collector's Vocabulary; Value of Humor; Telephone Techniques for Collectors; CHAPTER 3 Selling Psychology Applied to Collections; Change the Debtor's Base of Thinking; Formula for Handling Debtors' Objections; Handling the \"\"Higher Authority\" or \"Pass the Buck\" Stall; Objection: \"I'll Think About It\"; Objection: \"\"Go Ahead and Sue!\"\"; Trial Closes; Alternatives Technique; Solving Built-In Debtor Objections; Interim Collection Closing; False Conclusion"]
[{"$nulls":4},"Of Ignorance and Intellect: How Veteran Collectors Outsmart ThemselvesArt of Listening; Reading the Debtor's Temperature; Deciding What Appeals to Use; Maintaining Control in Telephone "]
[{"$nulls":4},"Collection Calls; CHAPTER 4 Advanced Collection Techniques; Motivating Techniques: Withdrawal Method; More Advanced Collection Techniques; Postcollection Close; How to Barter a Successful Collection; Pay It With Roses; \"\"Good Guy, Bad Guy\"\" Approach; Collection by Draft; Point of Diminishing Returns; Debtor Localization; Mixing-Bowl Concept; How to Collect from a Hard-Core, Judgment-Proof Debtor"]
[{"$nulls":4},"Charitable DonationsHow to Establish Your Own In-House Collection Agency; Attorney Letter Influence; CHAPTER 5 Small-Balance Collection; Effective Techniques to Collect Receivables Less Than 500; How to Implement the Time and Space Technique; Choosing an Agency to Collect Small Balances; Psychology and Framing of Effective Collection Letters; Stamped Reminder or Printed Sticker; Use of Mailgrams or Telegrams; CHAPTER 6 Suing in Small Claims Court; How to Utilize the Small Claims Court System; How to Sue in Small Claims Court; General Information About Utilizing Small Claims Court"]
[{"$nulls":4},"How to Commence a Small Claims ActionFiling the Complaint; Preparation for Trial; How to Prepare and File a Civil Suit; CHAPTER 7 Making Your Debtors an Offer They Can't Refuse; Risk Versus Reward; Application of Legal Principles; Positioning Your Nonpaying Customer in a Vexing Legal Predicament; Long-Arm Statute Litigation with Applicable Case Law; California Long-Arm Statute Litigation \"\"Open Book\"\" Status; Fear-Factored Recoveries; Bankruptcy Remedies; Creditor Remedies for Challenging Fraudulent Conveyances and Adversary Proceedings; Unconventional Bankruptcy Recoveries"]
[{"$nulls":4},"CHAPTER 8 Skip Tracing and Asset Searches"]
[null,null,null,"Sommario/riassunto","You don't have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that's the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry's top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday's dunning notices, showing you how to extract money from the most ha"]
[null,"3.","Record Nr.",null,"UNINA9910483554303321"]
[null,null,"Autore",null,"Rajagopal <1957->"]
[null,null,"Titolo",null,"Sustainable Businesses in Developing Economies : Socio-Economic and Governance Perspectives / / by Rajagopal"]
[null,null,"Pubbl/distr/stampa",null,"Cham : , : Springer International Publishing : , : Imprint : Palgrave Macmillan, , 2021"]
[null,null,"ISBN",null,"9783030516819"]
[{"$nulls":4},"3030516814"]
[null,null,"Edizione",null,"[1st ed. 2021.]"]
[null,null,"Descrizione fisica",null,"1 online resource (XXIII, 256 p. 13 illus., 1 illus. in color.)"]
[null,null,"Disciplina",null,"333.790286"]
[null,null,"Soggetti",null,"Management"]
[{"$nulls":4},"Production management"]
[{"$nulls":4},"Marketing"]
[{"$nulls":4},"Sustainability"]
[{"$nulls":4},"International business enterprises"]
[{"$nulls":4},"Operations Management"]
[{"$nulls":4},"International Business"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,"Nota di contenuto",null,"Part I. The Founding Concepts -- Chapter 1. Sustainability in Business -- Chapter 2. Circular Economy and Production Systems -- Chapter 3. Green Consumerism -- Part II. Functional Dynamics  -- Chapter 4. Cleaner Energy Consumption -- Chapter 5. Sustainable Logistics and Inventory Management -- Chapter 6. Public Policies and Sustainable Business Governance -- Chapter 7. Conscious Consumption and Marketing Strategy -- Part III. Moving Towards Shift -- Chapter 8. Eco-Innovation and Technology -- Chapter 9. Social Entrepreneurship and New Business Trends."]
[null,null,null,"Sommario/riassunto","\"Rajagopal has put forward an outstanding collection of chapters dealing with a wide range of important sustainable business topics for developing economies. This book presents new models and the necessary political and market strategies needed to make them successful. It will serve as a starting place for those who are new in the field of sustainability management, and an important reference for more seasoned readers, researchers, and managers.\" -Kip Becker, Associate Professor Emeritus, Boston University \"I have known Rajagopal for several years and he has always amazed me for his "]
[{"$nulls":4},"research quality and impact. This book arrives in a critical moment discussing different conceptual and experimental sustainable business models. I am convinced that this book will propose a number of applied solutions for our society.\" -Neil Hernández-Gress, Associate Vice Rector for Research, Tecnológico de Monterrey Trends in cleaner business decisions have resulted in sustainable business models involving society, stakeholders, and consumers. Sustainable choices of companies create competitive differentiations that enable consumers to weigh social values and shift loyalties in the competitive marketplace. This book focuses on sustainability as the pivot of marketing and argues that commitment to sustainability in business not only equips companies to have greater social impact but also inspires an emotional response in consumers that aids companies in growing their image, brands, and socio-political reputations. Exploring topics such as the circular economy, sustainable logistics, eco-innovation, conscious consumption, and social entrepreneurship, the chapters discuss sustainable practices in emerging markets and co-creation between corporations and consumers. This book offers researchers innovative concepts on sustainable business modelling. Rajagopal is Professor of Marketing at EGADE Business School, Technologic de Monterrey, Santa Fe Campus, Mexico and Life Fellow of the Royal Society for Encouragement of Arts, Manufacture and Commerce, UK. He is also Visiting Professor at Metropolitan College, Boston University, USA. He has to his credit 63 books on marketing management and rural development themes, and over 400 research contributions that include published research papers in national and international refereed journals."]