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[null,"1.","Record Nr.",null,"UNINA9910461499303321"]
[null,null,"Autore",null,"Booth Char"]
[null,null,"Titolo",null,"Hope, hype, and VoIP [[electronic resource] ] : riding the library technology cycle / / Char Booth"]
[null,null,"Pubbl/distr/stampa",null,"Chicago, : ALA TechSource, 2010"]
[null,null,"ISBN",null,"1-283-17416-2"]
[{"$nulls":4},"9786613174161"]
[{"$nulls":4},"0-8389-9124-6"]
[null,null,"Descrizione fisica",null,"1 online resource (49 p.)"]
[null,null,"Collana",null,"Library technology reports : expert guides to library systems and services, , 0024-2586 ; ; v. 46, no. 5"]
[null,null,"Disciplina",null,"029.7"]
[{"$nulls":4},"20"]
[null,null,"Soggetti",null,"Internet telephony"]
[{"$nulls":4},"Electronic books."]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","\"July 2010\"--Cover."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references."]
[null,null,"Nota di contenuto",null,"Table of Contents; Chapter 1 - VoIP Demystified; Why VoIP?; The Library Hype Cycle; Learning to Fail; A Lesson in Layers; You Asked for It; Unequal Access: Phone and Broadband; Laying the Groundwork; VoIP Defined; Three Types of VoIP; Rates of Adoption; Quality, Stability, and Security; Notes; Chapter 2 - IP Phones, Software VoIP, and Integrated and Mobile VoIP; Type 1: IP Phones; User Experience; Infrastructure and Benefits; Quality, Security, and Stability; Carriers; Type 2: Software VoIP; Audio/Visual Externals; Classes of Software VoIP; Quality, Security, and Stability"]
[{"$nulls":4},"Type 3: Mobile and Integrated VoIPMobility and Adaptation; Adoption (and Resistance); Benefits and Issues of Mobile VoIP; Integrated VoIP; Notes; Chapter 3 - VoIP in Professional Communication, Collaboration, and Development; Workplace Telephony; Flexible Work and Distance Collaboration; Recruiting and Interviewing; Virtual Participation; Online Learning and Development; Notes; Chapter 4 - VoIP in Reference, User Services, and Instruction; VoIP Reference; Video Kiosks; International Services; Virtual Participation and Community Building; Distance Learning and Instruction"]
[{"$nulls":4},"Content Creation and ArchivingConclusion; Notes; Chapter 5 - Video Kiosk as Hype Cycle; Technology Trigger; Peak of Inflated Expectations; Trough of Disillusionment; Slope of Enlightenment; Plateau of "]
[{"$nulls":4},"Productivity; Notes; Chapter 6 - Lessons for Library Innovation; Analyzing the Kiosk Experience; Knowledge Sharing; Organizational Culture; Rationalizing Expectations; Video Reference; Consolidating the Streams with Universal Communicators; Fidelity, Social Presence, and User Preference; The Uncanny Valley; Learning from History; Notes"]
[{"$nulls":4},"Chapter 7 - Knowledge Sharing and the Next-Generation NetworkFrom Hype Cycle to Innovation Trajectory; From Disruption to Diversification; In Closing: Knowledge Sharing Leads to Hype Cycle Productivity; Notes"]
[null,null,null,"Sommario/riassunto","Char Booth examines the long-term adoption of one established tool, Voice over Internet Protocol (VoIP) in order to gain insight into the library innovation process."]