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[null,"1.","Record Nr.",null,"UNINA9910455208203321"]
[null,null,"Autore",null,"Kravitz S. Michael"]
[null,null,"Titolo",null,"Managing negative people [[electronic resource] ] : strategies for success / / S. Michael Kravitz"]
[null,null,"Pubbl/distr/stampa",null,"Menlo Park, Calif., : Crisp Publications, c1995"]
[null,null,"ISBN",null,"1-4175-2067-1"]
[null,null,"Descrizione fisica",null,"1 online resource (86 p.)"]
[null,null,"Collana",null,"A fifty-minute series book"]
[null,null,"Disciplina",null,"658.3/045"]
[null,null,"Soggetti",null,"Negativism"]
[{"$nulls":4},"Personality and motivation"]
[{"$nulls":4},"Electronic books."]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. 72)."]
[null,null,"Nota di contenuto",null,"\"\"OTHER CAUSES OF NEGATIVE, DIFFICULT PEOPLE\"\"\"\"VALUES-DRIVEN MOTIVATION\"\"; \"\"SELF-ESTEEM\"\"; \"\"ATTITUDES\"\"; \"\"Self-Esteem and Attitudes\"\"; \"\"Self-Esteem and Attitude Assessment\"\"; \"\"Assessment Interpretation\"\"; \"\"NORMS\"\"; \"\"Summary\"\"; \"\"SECTION II Dealing with Negativity\"\"; \"\"DEALING WITH OTHERSâ€? NEGATIVITY\"\"; \"\"SKILL #1: Avoid Personalizing\"\"; \"\"SKILL #2: Use â€œIâ€? Messages\"\"; \"\"SKILL #3: Deal with Their Anger\"\"; \"\"Breathe Slowly and Regularly\"\"; \"\"Speak in a Calm Manner\"\"; \"\"USE THE UAR PROCESS\"\"; \"\"Deal with Their Anger\"\"; \"\"Remove Yourself from Irrational People\"\""]
[{"$nulls":4},"\"\"SKILL #4: Confornt Negative Conflict\"\"\"\"SKILL #5 Turn Things Around\"\"; \"\"Using Opposite Statements\"\"; \"\"Asking What Can Be Done\"\"; \"\"WHEN YOU ARE THE NEGATIVE PERSON\"\"; \"\"SECTION III Understanding Negatorsâ€? Styles\"\"; \"\"NEGATOR STYLES\"\"; \"\"Identifying Negator Styles\"\"; \"\"NEGATOR STYLE QUIZ\"\"; \"\"Interpretation\"\"; \"\"The Most Difficult Negator Styles\"\"; \"\"Personal Style and Ability to Deal with Negators\"\"; \"\"MATCHING COMMUNICATION STRATEGIES\"\"; \"\"SECTION IV Overcoming Negativity Using the BEEP System\"\"; \"\"TURNING UNDERSTANDING INTO ACTION\"\"; \"\"BE BOLD AND ASSERTIVE WITH NEGATORS\"\""]
[{"$nulls":4},"\"\"EXPRESS THE PROBLEM AND SOLUTION CLEARLY\"\"\"\"STEP 1: Describe Behaviors and Determine Causes\"\"; \"\"Evaluate the Causes\"\"; \"\"STEP 2: Develop Solutions and Prepare a Script\"\"; \"\"PREPARE A SCRIPT IN ADVANCE\"\"; \"\"Preparing a Script\"\"; \"\"EXPECT TO ACHIEVE YOUR GOALS\"\"; \"\"Goal Achievement Assessment\"\"; \"\"Scoring and Interpretation\"\"; \"\"PRACTICE POSITIVE THINKING\"\"; \"\"The AM/FM "]
[{"$nulls":4},"Approach\"\"; \"\"An Everyday Example\"\"; \"\"Tune in to Your Own â€œPositivityâ€?\"\"; \"\"Personal Worksheet for Positive Thinking: AM/FM Process\"\"; \"\"Practice Makes It Perfect\"\"; \"\"SECTION V Developing Your Action Plan\"\""]
[{"$nulls":4},"\"\"BUILD YOUR POSITIVITY MUSCLES\"\"\"\"Positivity Building Survey\"\"; \"\"Scoring and Interpretation\"\"; \"\"Practice the Diamond Rule\"\"; \"\"Personal Needs Survey\"\"; \"\"Increase Relaxation\"\"; \"\"Scheduling\"\"; \"\"Experiencing Pleasant Events\"\"; \"\"Natural Ways to Feel Good\"\"; \"\"Taking Care of Your Body Through Diet and Sleep\"\"; \"\"APPLY YOUR KNOWLEDGE\"\"; \"\"REFERENCES\"\"; \"\"Organizations:\"\"; \"\"Publications:\"\"; \"\"Assessment Instruments:\"\""]