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[null,"1.","Record Nr.",null,"UNINA9910450079103321"]
[null,null,"Titolo",null,"Service quality [[electronic resource] ] : crossing boundaries / / guest editor, Steve Tax"]
[null,null,"Pubbl/distr/stampa",null,"Bradford, England, : Emerald Group Publishing, c2003"]
[null,null,"ISBN",null,"1-280-51182-6"]
[{"$nulls":4},"9786610511822"]
[{"$nulls":4},"1-84544-560-0"]
[null,null,"Descrizione fisica",null,"1 online resource (80 p.)"]
[null,null,"Collana",null,"Managing service quality ; ; v.13, no. 2"]
[null,null,"Disciplina",null,"658.8/12"]
[null,null,"Soggetti",null,"Quality control"]
[{"$nulls":4},"Service industries - Management"]
[{"$nulls":4},"Electronic books."]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,"Nota di contenuto",null,"Contents; Abstracts & keywords; Guest editorial; Emotional intelligence; Communicating a quality position in service delivery; To fade or not to fade?; Calculating the value of customers' referrals; Understanding the service profit chain in Latin America; Quality in the work environment; Creating strategies for managing evolving customer service;"]
[null,null,null,"Sommario/riassunto","The 8th Quality in Services Conference(QUIS 8) hosted by the Faculty of Business at the University of Victoria had as its core theme Service Quality: Crossing Boundaries.This theme was chosen for the following reasons:. This edition of the conference reflected for the first time in QUIS's rich history that the conference was held outside of its US and Swedish roots."]
[null,"2.","Record Nr.",null,"UNINA9910713879903321"]
[null,null,"Autore",null,"Scher Stanley H."]
[null,null,"Titolo",null,"Analysis of a spin and recovery from time histories of attitudes and velocities as determined for a dynamic model of a contemporary fighter airplane in the free-spinning tunnel / / by Stanley H. Scher"]
[null,null,"Pubbl/distr/stampa",null,"Washington, [D.C.] : , : National Advisory Committee for Aeronautics, , 1956"]
[null,null,"Descrizione fisica",null,"1 online resource (54 pages) : illustrations"]
[null,null,"Collana",null,"Technical notes / National Advisory Committee for Aeronautics ; ; No. 3611"]
[null,null,"Soggetti",null,"Airplanes - Testing"]
[{"$nulls":4},"Spin (Aerodynamics)"]
[{"$nulls":4},"Wind tunnel testing"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","\"April 1956.\""]
[{"$nulls":4},"No Federal Depository Library Program (FDLP) item number."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (page 22)."]
[null,"3.","Record Nr.",null,"UNIORUON00043656"]
[null,null,"Autore",null,"BRETANICKIJ, L. S."]
[null,null,"Titolo",null,"Iskusstvo Azerbajdzana IV-XVIII vekov / L.S. Bretanickij, B.V. Vejmarn"]
[null,null,"Pubbl/distr/stampa",null,"Moskva, : Iskusstvo, 1976"]
[null,null,"Descrizione fisica",null,"269 p. : 129 ill. ; 16 cm"]
[null,null,"Classificazione",null,"CAU IX A"]
[null,null,"Soggetti",null,"Arte - Azerbaijan"]
[null,null,"Lingua di pubblicazione",null,"Russo"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]