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[null,"1.","Record Nr.",null,"UNINA9910165135703321"]
[null,null,"Autore",null,"Soehner Catherine"]
[null,null,"Titolo",null,"Effective difficult conversations : a step-by-step guide Conversations / / Catherine B. Soehner, Ann Darling"]
[null,null,"Pubbl/distr/stampa",null,"Chicago, [Illinois] : , : ALA Editions, , 2017"]
[{"$nulls":4},"©2017"]
[null,null,"ISBN",null,"0-8389-1527-2"]
[{"$nulls":4},"0-8389-1526-4"]
[null,null,"Descrizione fisica",null,"1 online resource (129 pages)"]
[null,null,"Disciplina",null,"023/.9"]
[null,null,"Soggetti",null,"Library personnel management"]
[{"$nulls":4},"Conflict management"]
[{"$nulls":4},"Communication in library administration"]
[{"$nulls":4},"Business communication"]
[{"$nulls":4},"Interpersonal communication"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Difficult conversations defined -- Getting clear -- Gathering resources -- Clarifying the message -- During the conversation -- You're not finished until you write it up -- Keep up the good work -- Co-workers -- A brief note about change management -- Managing up : how to have difficult conversations with your boss."]