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[null,"1.","Record Nr.",null,"UNINA9910136368903321"]
[null,null,"Titolo",null,"IEEE Std C57.106-2015 (Revision of IEEE Std C57.106-2006) : IEEE Guide for Acceptance and Maintenance of Insulating Mineral Oil in Electrical Equipment / / IEEE"]
[null,null,"Pubbl/distr/stampa",null,"[Place of publication not identified] : , : IEEE, , 2016"]
[null,null,"ISBN",null,"1-5044-0784-9"]
[null,null,"Descrizione fisica",null,"1 online resource"]
[null,null,"Disciplina",null,"693.832"]
[null,null,"Soggetti",null,"Insulation (Heat)"]
[{"$nulls":4},"Insulating materials"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Sommario/riassunto","Recommendations regarding mineral oil tests and evaluation procedures are made in this guide; references are made to methods of reconditioning and reclaiming conventional petroleum (mineral) dielectric insulating liquids; the levels at which these methods become necessary; and the routines for restoring oxidation resistance, where required, by the addition of oxidation inhibitors. The intent is to assist the power equipment operator in evaluating the serviceability of mineral oil received in equipment, oil as received from the supplier for filling new equipment at the installation site, and oil as processed into such equipment; and to assist the operator in maintaining mineral oil in serviceable condition. The mineral oil covered is used in transformers, reactors, load tap changers, and voltage regulators."]
[null,"2.","Record Nr.",null,"UNINA9910785924703321"]
[null,null,"Autore",null,"Thomas Bill <1955->"]
[null,null,"Titolo",null,"Anticipate [[electronic resource] ] : know what your customers want before they do / / Bill Thomas, Jeff Tobe"]
[null,null,"Pubbl/distr/stampa",null,"Hoboken, N.J., : John Wiley & Sons, 2013"]
[null,null,"ISBN",null,"1-118-41721-6"]
[{"$nulls":4},"1-283-71513-9"]
[{"$nulls":4},"1-118-42023-3"]
[null,null,"Edizione",null,"[1st edition]"]
[null,null,"Descrizione fisica",null,"1 online resource (226 p.)"]
[null,null,"Disciplina",null,"658.8/342"]
[null,null,"Soggetti",null,"Customer relations"]
[{"$nulls":4},"Strategic planning"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references and index."]
[null,null,"Nota di contenuto",null,"Strategy: creating and destroying customer value -- Doing the right things for the wrong reasons -- Not all customers are good customers -- When customers speak who hears them? -- Input is vital but involvement multiplies the value -- It takes two -- Customer focus is a process, not an event -- Culture, the soft stuff is the hard stuff -- Managing change, performance & talent -- Leveraging your culture and value chain."]
[null,null,null,"Sommario/riassunto","Design and implement the ideal customer focus   Anticipate provides business readers with a practical how-to approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. Anticipate extends and integrates those techniques to deliver an end-to-end customer experience that can be applie"]