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[null,"1.","Record Nr.",null,"UNINA990000368320403321"]
[null,null,"Autore",null,"American Chemical Society"]
[null,null,"Titolo",null,"Emerging technologies in hazardous waste management III / editors D. William Tedder and Frederick G. Pohland"]
[null,null,"Pubbl/distr/stampa",null,"Washington : American Chemical Society, 1993"]
[null,null,"ISBN",null,"0-8412-2530-3"]
[null,null,"Descrizione fisica",null,"XII, 466 p. : ill. ; 24 cm"]
[null,null,"Collana",null,"ACS symposium series ; 518"]
[null,null,"Disciplina",null,"628.42"]
[null,null,"Locazione",null,"DINCH"]
[null,null,"Collocazione",null,"04 004-249"]
[null,null,"Lingua di pubblicazione",null,"Italiano"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Developed from a symposium sponsored by the Division of Industrial and Engineering Chemistry Inc., of the American Chemical Society at the Industrial and Engineering Chemistry Special Symposium, Atlanta, Georgia, October 1-3, 1991"]
[null,"2.","Record Nr.",null,"UNINA990001168060403321"]
[null,null,"Autore",null,"Carnap, Rudolf <1891-1970>"]
[null,null,"Titolo",null,"Logical Foundations of Probability / di Car nap Rudolf"]
[null,null,"Pubbl/distr/stampa",null,"Chicago Press : Routledge & Kegan Paul, 1971"]
[null,null,"Edizione",null,"[-]"]
[null,null,"Locazione",null,"MA1"]
[null,null,"Collocazione",null,"11-M-28"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,"3.","Record Nr.",null,"UNINA9910955567803321"]
[null,null,"Autore",null,"Click Rick L"]
[null,null,"Titolo",null,"Business process outsourcing : the competitive advantage / / Rick L. Click, Thomas N. Duening"]
[null,null,"Pubbl/distr/stampa",null,"Hoboken, N.J., : John Wiley & Sons, c2005"]
[null,null,"ISBN",null,"9786610265510"]
[{"$nulls":4},"9781280265518"]
[{"$nulls":4},"1280265515"]
[{"$nulls":4},"9780471700975"]
[{"$nulls":4},"0471700975"]
[null,null,"Edizione",null,"[1st ed.]"]
[null,null,"Descrizione fisica",null,"1 online resource (257 p.)"]
[null,null,"Disciplina",null,"658.4/058"]
[null,null,"Soggetti",null,"Contracting out"]
[null,null,"Lingua di pubblicazione",null,"Inglese"]
[null,null,"Formato",null,"Materiale a stampa"]
[null,null,null,"Livello bibliografico","Monografia"]
[null,null,null,"Note generali","Description based upon print version of record."]
[null,null,null,"Nota di bibliografia","Includes bibliographical references (p. 223-231) and index."]
[null,null,"Nota di contenuto",null,"Business Process Outsourcing; contents; foreword; preface; acknowledgments; Part One: BPO Overview; Chapter 1: What Is So Revolutionary about BPO?; BPO: A SOCIO-TECHNICAL INNOVATION; DRIVING FACTORS; BPO TYPES; TO BPO OR NOT TO BPO? A STRATEGIC QUESTION; SUMMARY; Chapter 2: Who Is Using BPO and How?; SUCCESSFUL OFFSHORE OUTSOURCING; COMPETENCE CO-DEVELOPMENT OUTSOURCING; VARIABLE-PRICE OUTSOURCING; FIRST-TIME OUTSOURCING; REVERSE OUTSOURCING; BUSINESS TRANSFORMATION OUTSOURCING; UNSUCCESSFUL OFFSHORE OUTSOURCING; CONCLUSION; SUMMARY; Part Two: To BPO or Not to BPO?"]
[{"$nulls":4},"Chapter 3: Identify and Select the BPO Opportunity BPO PROJECT TEAM STRUCTURE; SIX-STEP PROCESS; STEP 1: ESTABLISH A BPO ANALYSIS TEAM; STEP 2: CONDUCT A CURRENT STATE ANALYSIS; STEP 3: IDENTIFY CORE AND NONCORE ACTIVITIES; STEP 4: IDENTIFY BPO OPPORTUNITIES; STEP 5: MODEL THE BPO PROJECT; STEP 6: DEVELOP AND PRESENT THE BUSINESS CASE; CONCLUSION; SUMMARY; Chapter 4: Identify and Manage the Costs of BPO; TOTAL COST MANAGEMENT; FINANCIAL COSTS; STRATEGIC COSTS; CONCLUSION; SUMMARY; Part Three: BPO Vendor Selection; Chapter 5: Identify and Select a BPO Vendor; AN EIGHT-STEP PROCESS"]
[{"$nulls":4},"STEP 1: APPOINT A VENDOR SELECTION TEAM STEP 2: ESTABLISH "]
[{"$nulls":4},"QUALIFICATIONS; STEP 3: DEVELOP A LONG LIST; STEP 4: REQUEST FOR INFORMATION; STEP 5: REQUEST FOR PROPOSALS; STEP 6: EVALUATE THE PROPOSALS; STEP 7: SELECT A SHORT LIST; STEP 8: SELECT THE VENDOR; CONCLUSION; SUMMARY; Chapter 6: BPO Contracts; NEGOTIATING BPO AGREEMENTS; TERMS OF THE BPO CONTRACT; CONCLUSION; SUMMARY; Part Four: Executing an Outsourcing Project; Chapter 7: Managing the BPO Transition; THE BPO PROJECT MANAGEMENT PLAN; GENERAL PRINCIPLES OF CHANGE MANAGEMENT; CONCLUSION; SUMMARY"]
[{"$nulls":4},"Chapter 8: Managing the Buyer - Vendor Relationship FUNDAMENTAL CHARACTERISTICS OF THE BPO PROJECT; BPO RELATIONSHIP SUCCESS FACTORS; RELATIONSHIP RISK FACTORS; CONCLUSION; SUMMARY; Chapter 9: Infrastructure Considerations and Challenges; HARDWARE INFRASTRUCTURE; SOFTWARE INFRASTRUCTURE; KNOWLEDGE INFRASTRUCTURE; TRAINING AND SUPPORT INFRASTRUCTURE; CONCLUSION; SUMMARY; Chapter 10: Business Risks and Mitigation Strategies; HUMAN CAPITAL RISKS; PROJECT RISKS; INTELLECTUAL PROPERTY RISKS; LEGAL RISKS; VENDOR ORGANIZATIONAL RISKS; VALUE RISKS; FORCE MAJEURE RISKS; CONCLUSION; SUMMARY"]
[{"$nulls":4},"Part Five: The Future of BPO Chapter 11: Future Potential for BPO; GLOBAL BUSINESS ENVIRONMENT; STRATEGY AND COMPETITIVENESS; BPO AND POLITICS; BPO AND GLOBAL ECONOMICS; BPO AND GLOBAL WORKERS; BPO AND EDUCATION; OUTRAGEOUS PREDICTIONS: WHAT'S LEFT FOR AMERICA?; CONCLUSION; endnotes; Index"]
[null,null,null,"Sommario/riassunto","Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative. Each chapter features a case study, insight from a practitioner, focus on how BPO affects people,"]