LEADER 03386nam 2200529 450 001 9910567779403321 005 20221224163719.0 010 $a1-00-327502-8 010 $a1-000-61083-7 010 $a1-003-27502-8 035 $a(CKB)5860000000043396 035 $a(NjHacI)995860000000043396 035 $a(oapen)https://directory.doabooks.org/handle/20.500.12854/81632 035 $a(MiAaPQ)EBC7245438 035 $a(Au-PeEL)EBL7245438 035 $a(EXLCZ)995860000000043396 100 $a20221224d2022 uy 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aQuality management and accounting in service industries $ea new model of quality cost calculation /$fWojciech Sadkowski, Piotr Jedynak 205 $aFirst edition. 210 $cTaylor & Francis$d2022 210 1$aNew York :$cRoutledge,$d2022. 215 $a1 online resource (226 pages). $cillustrations 225 1 $aRoutledge studies in accounting 311 $a1-03-222981-0 330 $aThe process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master's and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. 410 0$aRoutledge studies in accounting. 517 $aQuality Management and Accounting in Service Industries 606 $aService industries 606 $aTotal quality management 610 $aAccounting 610 $aManagement accounting and bookkeeping 615 0$aService industries. 615 0$aTotal quality management. 676 $a338.4 700 $aSadkowski$b Wojciech$01272074 702 $aJedynak$b Piotr 801 0$bNjHacI 801 1$bNjHacl 906 $aBOOK 912 $a9910567779403321 996 $aQuality management and accounting in service industries$92996450 997 $aUNINA LEADER 00879cam0 22002651 450 001 SOBE00076720 005 20230720101512.0 010 $a9781599540528 100 $a20230720d2013 |||||ita|0103 ba 101 $aeng 102 $aUS 200 1 $aSchistsong$fAnnie Rachele Lanzillotto 210 $aNew York$cBordighera Press$d2013 215 $aXVII, 116 p.$d23 cm 500 10$aSchistsong$3SOBA00028082$93395967 700 1$aLanzillotto$b, Annie Rachele$3SOBA00028040$4070$01118424 801 0$aIT$bUNISOB$c20230720$gRICA 850 $aUNISOB 852 $aUNISOB$jFondo|Durante$m179683 912 $aSOBE00076720 940 $aM 102 Monografia moderna SBN 941 $aM 957 $aFondo|Durante$b000465$gSI$d179683$n20230606$_60$hDurante$rdono$tN$[60$1bethb$2UNISOB$3UNISOB$420230720101419.0$520230720101512.0$6bethb 996 $aSchistsong$93395967 997 $aUNISOB