LEADER 05774nam 22007094a 450 001 9910830225003321 005 20230828231751.0 010 $a1-280-51879-0 010 $a9786610518791 010 $a0-470-02826-2 010 $a0-470-02825-4 035 $a(CKB)1000000000357372 035 $a(EBL)267155 035 $a(SSID)ssj0000262647 035 $a(PQKBManifestationID)11210152 035 $a(PQKBTitleCode)TC0000262647 035 $a(PQKBWorkID)10271182 035 $a(PQKB)10066973 035 $a(MiAaPQ)EBC267155 035 $a(OCoLC)70875697 035 $a(EXLCZ)991000000000357372 100 $a20051202d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aTrust and reputation for service-oriented environments$b[electronic resource] $etechnologies for building business intelligence and consumer confidence /$fElizabeth Chang, Tharam Dillon, Farookh K. Hussain 210 $aChichester, England ;$aHoboken, NJ $cJohn Wiley & Sons Inc.$dc2006 215 $a1 online resource (375 p.) 300 $aDescription based upon print version of record. 311 $a0-470-01547-0 320 $aIncludes bibliographical references and index. 327 $aTrust and Reputation for Service-Oriented Environments; Contents; Preface; Author Introduction; Acknowledgement; 1 Trust and Security in Service-oriented Environments; 1.1 Introduction; 1.2 Why Trust?; 1.3 Trust and Security; 1.3.1 Security; 1.3.2 Trust; 1.3.3 Trust in Security Context; 1.3.4 Trust in the Business Context; 1.4 Service-oriented Environment; 1.4.1 Environment; 1.4.2 Essential Elements in the Technology-based Environment; 1.4.3 Service-oriented Environment; 1.4.4 Issues in Service-oriented Environments; 1.5 Agents in Service-oriented Environments 327 $a1.5.1 Agents in Service-oriented Environments1.5.2 Sellers; 1.5.3 Buyers; 1.5.4 Users; 1.5.5 Websites; 1.6 Business in a Service-oriented Environment; 1.6.1 Products; 1.6.2 Services; 1.6.3 Quality of Goods; 1.6.4 Quality of Service; 1.6.5 Quality of Goods Measure; 1.6.6 Quality of Service Measure; 1.7 Infrastructure in Service-oriented Environments; 1.7.1 Client-Server Network; 1.7.2 Peer-to-Peer Network (P2P Network); 1.7.3 Grid Network; 1.7.4 Ad hoc Network; 1.7.5 Mobile Network; 1.8 Technology in Service-oriented Environments; 1.8.1 Service-oriented Architecture (SOA); 1.8.2 Web Service 327 $a1.8.3 Web Service as Software Technology1.8.4 Web Service as a Business Solution; 1.9 Trust in Service-oriented Environments; 1.10 Chapter Summary; References; 2 Trust Concepts and Trust Model; 2.1 Introduction; 2.2 Trust Environments; 2.2.1 The Physical Trust Environment; 2.2.2 The Virtual Trust Environment; 2.3 Trust Definitions in Literature; 2.3.1 Trust Definition in Sociology, Psychology, Business and Law; 2.3.2 Trust Definition in Computing; 2.4 Advanced Trust Concepts; 2.4.1 Trust; 2.4.2 Trusting Agent and Trusted Agent; 2.4.3 Belief; 2.4.4 Context; 2.4.5 Willingness; 2.4.6 Capability 327 $a2.4.7 Time Space, Time Slot and Time Spot2.4.8 Delivery; 2.4.9 Mutually Agreed Service; 2.5 Trust Relationships; 2.5.1 Trust Relationships and Trust Values; 2.5.2 Unidirection in Trust Relationship; 2.5.3 Multi-Context, Multi-Trust, Multi-Relationships; 2.6 Trust Relationship Diagram; 2.6.1 Many-Many-to-One Trust Relationship; 2.6.2 Contexts and Time slots; 2.7 Trust Attributes and Methods; 2.7.1 Trust Attributes; 2.7.2 Values for Trust Attributes; 2.7.3 Trust Methods; 2.8 Initiation of the Relationship; 2.8.1 Initiation; 2.8.2 Direct Interaction; 2.8.3 Recommendation; 2.8.4 History Review 327 $a2.8.5 Initiation of the Relationship and Notations2.9 The Trust Model; 2.9.1 Existing Trust Models; 2.9.2 Trust Model and Trust-based Decision; 2.9.3 New Trust Models; 2.10 Chapter Summary; References; 3 Trustworthiness; 3.1 Introduction; 3.2 Trustworthiness in Literature; 3.2.1 Existing Definitions of Trustworthiness; 3.2.2 Existing Trustworthiness Scales; 3.3 Advanced Trustworthiness Definition; 3.3.1 Trustworthiness; 3.3.2 A Measure; 3.3.3 The Level of Trust; 3.3.4 Quantifies the Trust Values; 3.3.5 Trustworthiness Scale; 3.4 Seven Levels of the Trustworthiness 327 $a3.4.1 Seven Trustworthiness Levels 330 $aTrustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer confidence, and provide quality assessment and assurance for the customer in the networked economy. Trust and Reputation for Service-Oriented Environments is a complete tutorial on how to provide business intelligence for sellers, service providers, and manufacturers. 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