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001 MIL0054252
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010   $a8838631204
100   $a20080618d1991    ||||0itac50      ba
101 | $aita
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181  1$6z01$ai $bxxxe  
182  1$6z01$an
200 1 $aServire qualitą$fValerie A. Zeithaml, A. Parasuraman, Leonard L. Berry
210   $aMilano$cMcGraw-Hill libri Italia$d1991
215   $aXVII, 252 p.$d21 cm
225 | $aEconomia e gestione d'impresa
300   $aEd. italiana a cura di Gramma.
410  0$1001LO10028484$12001 $aEconomia e gestione d'impresa
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606   $aAziende di servizi$xGestione$2FIR$3NAPC097612$9I
676   $a658$9GESTIONE GENERALE$v14
700  1$aZeithaml$b, Valarie A.$3MILV039047$4070$0105265
701  1$aParasuraman$b, A.$3MILV039049$4070$040226
701  1$aBerry$b, Leonard L.$3MILV039050$4070$040225
712 02$aGramma$c <societą>$3CFIV067049
801  3$aIT$bIT-NA0079$c20080618
850   $aIT-BN0095          $aIT-NA0457          
912   $aMIL0054252
950  0$aBiblioteca Centralizzata di Ateneo$b1 v.$c1 v.$d 01POZZO LIB.ECON MON                9380$e 0101 0000107215    B                       1 v. (precedente collocazione: GUERRAZZI A 204)$fT $h20080618$i20080618
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