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008 021127s2001    us     u     u      enguu
020   $a0787956767
035   $ab11864758-39ule_inst
035   $aLE02988544$9ExL
040   $aISUFI - Sett. Diritti e Politiche Euromediterranee$bita
082 0 $a347.090285
100 1 $aKatsh, M. Ethan$0532187
245 10$aOnline dispute resolution :$bresolving conflicts in cyberspace /$cEthan Katsh, Janet Rifkin
260 0 $aSan Francisco :$bJossey-Bass,$cc2001
300   $axiv, 226 p. :$bill. ;$c24 cm.
500   $aIncludes bibliographical references (p. 211-215) and index.
650  4$aControversie - Risoluzione - Online
650  4$aOmbudsman
700 1 $aRifkin, Janet$eauthor$4http://id.loc.gov/vocabulary/relators/aut$0736186
907   $a.b11864758$b04-10-06$c23-12-02
912   $a991003791929707536
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996   $aOnline dispute resolution$91454666
997   $aUNISALENTO
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