LEADER 01134nam a2200325 i 4500 001 991003098459707536 005 20020509112208.0 008 990429s1992 it 000 0 ita d 020 $a8845305015 035 $ab11109063-39ule_inst 035 $aPARLA175142$9ExL 040 $aDip.to Scienze pedagogiche$bita 041 1 $aita$heng 082 0 $a650 100 1 $aNormann, Richard$040227 240 10$aService management$913419 245 13$aLa gestione strategica dei servizi /$cRichard Normann 250 $a2. ed. 260 $aMilano :$bEtasLibri,$c1992$g(ristampa 1998) 300 $aXXIX, 231 p. ;$c24 cm 500 $aTit. orig.: Service management 500 $aTrad. di Angela Rolandini Martelli 650 4$aOrganizzazione aziendale 700 1 $aRolandini Martelli, Angela 907 $a.b11109063$b06-02-14$c28-06-02 912 $a991003098459707536 945 $aLE022 650 NOR01.01$g1$i2022000008198$lle022$nLE022/PREGRESSO/2014$o-$pE0.00$q-$rl$s- $t0$u1$v2$w1$x0$y.i11244677$z28-06-02 996 $aService management$913419 997 $aUNISALENTO 998 $ale022$b01-01-99$cm$da $e-$fita$git $h3$i1