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005 20021125155026.0
008 020913s2001    it                       
020   $a8838607877$c22.50
035   $ab11752956-39ule_inst
035   $aLE02522512$9ExL
040   $aFac. Economia$bita
082 0 $a658.812
100 1 $aCostabile, Michele$0437325
245 13$aIl capitale relazionale :$bgestione delle relazioni e della customer loyalty /$cMichele Costabile
260   $aMilano :$bMcGraw-Hill,$c[2001]
300   $axii, 261 p. ;$c24 cm
650  4$aAziende$xRapporti con la clientela
907   $a.b11752956$b14-01-19$c27-11-02
912   $a991003090369707536
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996   $aCapitale relazionale$968077
997   $aUNISALENTO
998   $a(2)le016$a(2)le025$b01-01-02$cm$da  $e-$fita$git $h3$i4