LEADER 04702oam 2200661I 450 001 9910457458403321 005 20200520144314.0 010 $a1-351-50728-1 010 $a0-203-78648-3 010 $a1-351-50727-3 010 $a1-4128-4425-8 024 7 $a10.4324/9780203786482 035 $a(CKB)2550000000085788 035 $a(EBL)3410994 035 $a(SSID)ssj0000599505 035 $a(PQKBManifestationID)11422214 035 $a(PQKBTitleCode)TC0000599505 035 $a(PQKBWorkID)10596008 035 $a(PQKB)10453425 035 $a(MiAaPQ)EBC3410994 035 $a(MiAaPQ)EBC4926100 035 $a(Au-PeEL)EBL4926100 035 $a(CaPaEBR)ebr11443700 035 $a(OCoLC)1004621267 035 $a(OCoLC)1005565888 035 $a(EXLCZ)992550000000085788 100 $a20180706d2011 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aManaging conflict in organizations /$fM. Afzalur Rahim 205 $aFourth edition. 210 1$aNew Brunswick, N.J. :$cTransaction Publishers,$d2011. 215 $a1 online resource (342 p.) 300 $aDescription based upon print version of record. 311 $a1-4128-5579-9 311 $a1-4128-1456-1 320 $aIncludes bibliographical references and indexes. 327 $a""Contents""; ""List of Tables and Figures""; ""Tables""; ""Figures""; ""Preface""; ""Introduction""; ""Contributions from Various Disciplines""; ""Philosophy""; ""Plato and Aristotle.""; ""Hobbes and Locke.""; ""Hegel and Marx.""; ""Dewey.""; ""Biological Science""; ""Darwin.""; ""Sociology""; ""Simmel.""; ""Mayo.""; ""Parsons.""; ""Coser.""; ""Functional Outcomes""; ""Dysfunctional Outcomes""; ""Organizational Conflict""; ""The Classical View of Organizational Conflict""; ""Taylor.""; ""Fayol.""; ""Weber.""; ""Follett."" 327 $a""Concluding Comments on the Classical View of Organizational Confl ict""""The Modern View of Organizational Conflict""; ""Summary""; ""Nature of Conflict""; ""Defining Conflict""; ""Threshold of Conflict""; ""Conflict and Competition""; ""Classifying Conflict""; ""Levels of Analysis""; ""Styles of Handling Interpersonal Conflict""; ""Summary""; ""Organizational Learning and Effectiveness""; ""Defining Organizational Learning""; ""Types of Learning""; ""Organizational Effectiveness""; ""Characteristics of the Old Paradigm""; ""Conflict Management in the New Paradigm""; ""Summary"" 327 $a""Conflict Management Design""""Nature of Conflict Management""; ""Contingency Approach""; ""Conflict Management Process""; ""Major Research Challenges""; ""Summary""; ""Intrapersonal Conflict""; ""Types of Intrapersonal Conflict""; ""Role""; ""Role Conflict""; ""A Model of Role Conflict and Ambiguity""; ""Consequences of Role Conflict""; ""Managing Intrapersonal Conflict""; ""Summary""; ""Interpersonal Conflict""; ""Prisonera???s Dilemma""; ""A Model of Conflict""; ""Antecedent Conditions""; ""Perceptual and Behavioral Changes.""; ""Structure Formation.""; ""Decision Process."" 327 $a""Conflict Aftermath.""""Consequences of Interpersonal Conflict""; ""Individual and Group Performance""; ""Individual and Organizational Outcomes""; ""Negotiation""; ""Separate the People from the Problem""; ""Focus on Interests, Not Positions""; ""Invent Options for Mutual Gain""; ""Fixed-pie Assumption.""; ""Premature Judgments.""; ""Searching for a Single Answer.""; ""A Assumes that B is Responsible for Satisfying Aa???s Interests.""; ""Insist on Using Objective Criteria""; ""Collaborative Principle Sample Statement""; ""The BATNA Principle""; ""Hard versus Soft Negotiating Style"" 327 $a""Managing Interpersonal Conflict""""Diagnosis""; ""Measurement.""; ""Analysis.""; ""National Norms.""; ""Sources.""; ""Intervention""; ""Process.""; ""Primarily Position From To Being Assumed""; ""Structural.""; ""Summary""; ""Intragroup Conflict""; ""Types of Groups""; ""Formal Groups""; ""Task Group.""; ""Informal Groups""; ""Interest Groups.""; ""Friendship Groups.""; ""Effects of Intragroup Conflict""; ""Findings from Recent Studies""; ""Affective Conflict.""; ""Process Conflict.""; ""Substantive Conflict.""; ""Managing Intragroup Conflict""; ""Diagnosis""; ""Measurement."" 327 $a""Analysis."" 606 $aConflict management 608 $aElectronic books. 615 0$aConflict management. 676 $a658.4/053 700 $aRahim$b M. 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