LEADER 05513nam 2200685 a 450 001 9910138871103321 005 20190218033044.0 010 $a1-119-20824-6 010 $a1-118-38158-0 010 $a1-283-54279-X 010 $a9786613855244 010 $a1-118-38159-9 035 $a(CKB)2550000000108176 035 $a(EBL)947703 035 $a(OCoLC)806203178 035 $a(SSID)ssj0000687318 035 $a(PQKBManifestationID)11415113 035 $a(PQKBTitleCode)TC0000687318 035 $a(PQKBWorkID)10756323 035 $a(PQKB)10088203 035 $a(MiAaPQ)EBC947703 035 $a(EXLCZ)992550000000108176 100 $a20120607d2012 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 10$aBenefits management$b[electronic resource] $ehow to increase the business value of your IT projects /$fby John Ward and Elizabeth Daniels 205 $a2nd ed. 210 $aChichester [England] $cohn Wiley & Sons$d2012 215 $a1 online resource (364 p.) 300 $aRev. ed. of: Benefits management : delivering value from IS & IT investments. c2006. 311 $a1-118-38160-2 311 $a1-119-99326-1 320 $aIncludes bibliographical references and index. 327 $aBENEFITS MANAGEMENT; Contents; About the authors; Preface; Chapter 1: The challenges of IS/IT projects; Dissatisfaction with current approaches to benefits delivery; The need for a fresh approach: benefits management; Benefits delivery; A focus on value; A business case linked to organizational strategy; The importance of change management; Commitment from business managers; IS/IT sufficient to do the job; Involvement of stakeholders; Educated in the use of technology; Post-implementation benefits review; The importance of a common language; Summary 327 $aChapter 2: Understanding the strategic contextThe external and internal perspectives of business strategy: the competitive forces and resource-based views; Resources, competences and capabilities; Ends, ways and means; PEST analysis; Industry attractiveness and competitive forces analysis; External value chain analysis; Internal value chain analysis; Alternative internal value chain configurations; Balancing the external and internal contexts: the dimensions of competence; Linking business, IS and IT strategies; Managing the portfolio of IS/IT investments 327 $aOrganizational information competencesSummary; Chapter 3: The foundations of benefits management; The gaps in existing methods and the implications; The origins of the benefits management approach and process; An overview of the benefits management process; Step 1: Identifying and structuring the benefits; Step 2: Planning benefits realization; Step 3: Executing the benefits plan; Step 4: Reviewing and evaluating the results; Step 5: Establishing the potential for further benefits; What is different about this approach?; Summary; Chapter 4: Establishing the why, what and how 327 $aWhy: identifying business and organizational driversEstablishing investment objectives; Linking the investment objectives to the drivers; What: the business benefits; How: the benefits dependency network; Measurement and ownership; Benefit and change templates; Worked example: improved control within a food processing organization; Summary; Chapter 5: Building the business case; Arguing the value of the project; Maintaining dependency: benefits are the result of changes; A structure for analysing and describing the benefits; Quantifying the benefits: the major challenge 327 $aWays of overcoming the quantification problemFinancial benefits; Cost reductions; Revenue increases; Project cost assessment; Investment appraisal techniques; Variations in benefits and changes across the investment portfolio; Risk assessment; Completing the business case; Summary business case for the FoodCo project; Summary; Chapter 6: Stakeholder and change management; Assessing the feasibility of achieving the benefit; Stakeholder analysis and management techniques; From analysis to action; Completing the benefits plan; Approaches to managing change 327 $aMatching the management approach and stakeholder behaviours 330 $aThe second edition of Benefits Management has been updated with current examples, further insights from experience and recent research. It shows how the enduring challenges achieving business value from information systems and technology projects can be addressed successfully. The approach, which is synthesized from best practices, sound theories and proven techniques from a range of management disciplines, is exemplified from the authors' extensive experience of working with a wide range of organizations. The book includes examples from a wide variety of projects including non-IT proje 606 $aInformation technology$xManagement 606 $aInformation storage and retrieval systems$xBusiness 608 $aElectronic books. 615 0$aInformation technology$xManagement. 615 0$aInformation storage and retrieval systems$xBusiness. 676 $a658.4/038011 676 $a658.4038 676 $a658.4038011 700 $aWard$b John$f1947-$0880865 701 $aDaniel$b Elizabeth$f1962-$0880866 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a9910138871103321 996 $aBenefits management$91967442 997 $aUNINA LEADER 01575nam a2200385 i 4500 001 991002190709707536 007 cr nn 008mamaa 008 121227s1981 gw | s |||| 0|eng d 020 $a9783540385295 035 $ab14135371-39ule_inst 040 $aBibl. Dip.le Aggr. Matematica e Fisica - Sez. Matematica$beng 082 04$a515.7 084 $aAMS 32-XX 084 $aAMS 41-06 084 $aAMS 46-06 084 $aAMS 46-XX 245 00$aFunctional analysis, holomorphy, and approximation theory$h[e-book] :$bproceedings of the seminário de análise funcional, holomorfia e teoria da aproximação, universidade federal do Rio de Janeiro, Brazil, August 7 ? 11, 1978 /$cedited by Silvio Machado 260 $aBerlin :$bSpringer,$c1981 300 $a1 online resource (636 p.) 490 1 $aLecture Notes in Mathematics,$x0075-8434 ;$v843 650 0$aMathematics 650 0$aGlobal analysis (Mathematics) 650 0$aNumerical analysis$vCongresses 650 0$aApproximation theory$vCongresses 650 0$aDomains of holomorphy$vCongresses 650 0$aFunctional analysis$vCongresses 650 0$aHolomorphic functions$vCongresses 700 1 $aMachado, Silvio 773 0 $aSpringer eBooks 856 40$uhttp://dx.doi.org/10.1007/BFb0089265$zAn electronic book accessible through the World Wide Web 907 $a.b14135371$b03-03-22$c05-09-13 912 $a991002190709707536 996 $aFunctional analysis, holomorphy, and approximation theory$982222 997 $aUNISALENTO 998 $ale013$b05-09-13$cm$d@ $e-$feng$ggw $h0$i0