LEADER 03822nam 22006732 450 001 9910461095103321 005 20151005020622.0 010 $a1-107-22717-8 010 $a1-139-20961-2 010 $a1-280-56876-3 010 $a9786613598363 010 $a1-139-22249-X 010 $a0-511-79155-0 010 $a1-139-21768-2 010 $a1-139-21460-8 010 $a1-139-22077-2 010 $a1-139-22420-4 035 $a(CKB)2670000000159552 035 $a(EBL)862380 035 $a(OCoLC)780425827 035 $a(SSID)ssj0000623130 035 $a(PQKBManifestationID)11425330 035 $a(PQKBTitleCode)TC0000623130 035 $a(PQKBWorkID)10655661 035 $a(PQKB)11549692 035 $a(UkCbUP)CR9780511791550 035 $a(MiAaPQ)EBC862380 035 $a(Au-PeEL)EBL862380 035 $a(CaPaEBR)ebr10539367 035 $a(CaONFJC)MIL359836 035 $a(EXLCZ)992670000000159552 100 $a20141103d2012|||| uy| 0 101 0 $aeng 135 $aur||||||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aMeasuring the performance of public services $eprinciples and practice /$fMichael Pidd$b[electronic resource] 210 1$aCambridge :$cCambridge University Press,$d2012. 215 $a1 online resource (xv, 316 pages) $cdigital, PDF file(s) 300 $aTitle from publisher's bibliographic system (viewed on 05 Oct 2015). 311 $a1-107-00465-9 320 $aIncludes bibliographical references and index. 327 $aMachine generated contents note: List of figures; List of tables; Part I. Principles of Performance Measurement: 1. Measuring public sector performance; 2. Why measure, what to measure and what can go wrong; Part II. Different Uses for Performance Measurement: 3. Measurement for improvement and planning; 4. Measurement for monitoring and control; 5. Measurement for comparison; 6. Measurement for accountability; Part III. Practical Methods for Performance Measurement: 7. Measuring performance through time; 8. Scorecards and multidimensional indicators; 9. Composite indicators; 10. League tables and ranking; 11. Data envelopment analysis; Index. 330 $aMeasuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing. 606 $aPublic administration$xManagement 606 $aPublic administration$xManagement$xEvaluation 606 $aPublic administration$xEvaluation 615 0$aPublic administration$xManagement. 615 0$aPublic administration$xManagement$xEvaluation. 615 0$aPublic administration$xEvaluation. 676 $a352.3/75 700 $aPidd$b Michael$089160 801 0$bUkCbUP 801 1$bUkCbUP 906 $aBOOK 912 $a9910461095103321 996 $aMeasuring the performance of public services$92475466 997 $aUNINA LEADER 01563nam 2200361 n 450 001 996390514803316 005 20221108074255.0 035 $a(CKB)4940000000101992 035 $a(EEBO)2240892874 035 $a(UnM)99840531 035 $a(EXLCZ)994940000000101992 100 $a19910221d1559 uy | 101 0 $aeng 135 $aurbn||||a|bb| 200 12$aA newe boke of phisicke called ye gouernment of health$b[electronic resource] $ewherin be vttred many notable rules for ma[n]s preseruacio[n], with sondry simples [et] other matters, no lesse fruitfull then profitable: collect out of many approued authours. Reduced into the forme of a dialogue, for the better vnderstanding of thunlearned. Wherunto is added a sufferain regiment against the pestilence. By VVilliam Bullein 210 $a[London] $c1559. Imprinted at London by Ihon Day, dwelling ouer Aldersgate beneath S. Martines. Cum priuilegio ad imprimendum solum$d[1559] 215 $a[32], 237, [1] p. $cport 300 $aIncludes index. 300 $aReproduction of the original in the Henry E. Huntington Library and Art Gallery. 330 $aeebo-0113 606 $aHygiene$vEarly works to 1800 606 $aMedicine$vEarly works to 1800 615 0$aHygiene 615 0$aMedicine 700 $aBullein$b William$fd. 1576.$0196779 801 0$bCu-RivES 801 1$bCu-RivES 801 2$bCStRLIN 801 2$bWaOLN 906 $aBOOK 912 $a996390514803316 996 $aA newe boke of phisicke called ye gouernment of health$92363005 997 $aUNISA LEADER 01270nam a2200301 i 4500 001 991002184109707536 005 20020508191908.0 008 981228s1970 de ||| | ger 035 $ab10971579-39ule_inst 035 $aPARLA156880$9ExL 040 $aDip.to Scienze dell'Antichità$bita 041 0 $agerlat 082 0 $a937.05 100 1 $aSallustius Crispus, Gaius$0154956 245 10$aSallusti Crispi De Coniuratione Catilinae; Orationes et epistulae ex historiis excerptae /$cerklärt von Rudolf Jacobs ; verändert und verbessert von Hans Wirz und A. Kurfess 260 $aDublin ; Zürich :$bWiedmann,$c1970 300 $aVIII, 186 p. ;$c21 cm. 500 $aTesto latino. 650 4$aSallustio Crispo, Gaio 700 1 $aJacobs, Rudolf$eauthor$4http://id.loc.gov/vocabulary/relators/aut$0392956 700 1 $aWirz, Hans 700 1 $aKurfess, Alfons 907 $a.b10971579$b02-04-14$c28-06-02 912 $a991002184109707536 945 $aLE007 870.1 Sallustius 1970-01$g1$i2015000022929$lle007$o-$pE0.00$q-$rl$s- $t0$u0$v0$w0$x0$y.i11082355$z28-06-02 996 $aSallusti Crispi De Coniuratione Catilinae; Orationes et epistulae ex historiis excerptae$91456508 997 $aUNISALENTO 998 $ale007$b01-01-98$cm$da $e-$fger$gde $h0$i1