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200 10$aBeyond customer service, revised$b[electronic resource] /$fRichard F. Gerson
205   $aRev. ed.
210   $aMenlo Park, Calif. $cCrisp Publications$dc1998
215   $a1 online resource (118 p.) 
225 1 $aA Fifty-Minute series book
300   $a"Effective programs for retaining your customers"--Cover.
311   $a1-56052-461-8 
410  0$aFifty-Minute series.
606   $aCustomer relations
606   $aCustomer services
608   $aElectronic books.
615  0$aCustomer relations.
615  0$aCustomer services.
676   $a658.8/12
700   $aGerson$b Richard F$089648
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bMiAaPQ
906   $aBOOK
912   $a9910450034403321
996   $aBeyond customer service, revised$92058334
997   $aUNINA

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040   $aDip.to Fisica$beng
082 04$a535.15$222
084   $aLC QC446.2
084   $a53.2.6
100 1 $aGrynberg, Gilbert$028328
245 10$aIntroduction to quantum optics :$bfrom the semi-classical approach to quantized light /$cGilbert Grynberg, Alain Aspect, Claude Fabre ; with a foreword by Claude Cohen-Tannoudji
260   $aCambridge, UK ;$aNew York :$bCambridge University Press,$c2010
300   $axxix, 665 p. :$bill. ;$c26 cm
504   $aIncludes bibliographical references and index
650  4$aQuantum optics
700 1 $aAspect, Alain$eauthor$4http://id.loc.gov/vocabulary/relators/aut$0732445
700 1 $aFabre, Claude$eauthor$4http://id.loc.gov/vocabulary/relators/aut$0732446
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997   $aUNISALENTO
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