LEADER 01013cam a2200253 a 4500
001 991002089769707536
008 070130s1993    caua          000 0 eng d
020   $a1560521783
035   $ab13474182-39ule_inst
040   $aSet. Economia$bita
082 00$a658.812
100 1 $aGerson, Richard F$089648
245 10$aMeasuring customer satisfaction /$cRichard F. Gerson
260   $aMenlo Park, Calif. :$bCrisp,$cc1993
300   $aix, 112 p. :$bill. ;$c26 cm
490   $aFifty-Minute series
650  4$aServizi$xVendita$xOrganizzazione
907   $a.b13474182$b23-01-19$c30-01-07
912   $a991002089769707536
945   $aLE025 ECO 658.8 GER01.01$g1$i2025000131460$lle025$nCatalogato 2019$op$pE35.00$q-$rl$s-  $t0$u7$v9$w7$x0$y.i14188958$z06-02-06
945   $aLE025 ECO 658.8 GER01.01$g2$i2025000103689$lle025$o-$pE0.00$q-$rl$s-  $t0$u3$v0$w3$x0$y.i14916137$z15-01-09
996   $aMeasuring customer satisfaction$929931
997   $aUNISALENTO
998   $ale025$b30-01-07$cm$da  $e-$feng$gcau$h0$i0