LEADER 00993nam a2200265 i 4500
001 991001099199707536
008 080911s2010    nyua     b    001 0 eng  
020   $a9780765617705 
035   $ab13960325-39ule_inst
040   $aSet. Economia - SAGA$bita
082 00$a658.812$222
100 1 $aOliver, Richard L$0474489
245 10$aSatisfaction :$ba behavioral perspective on the consumer /$cRichard L. Oliver
250   $a2. ed
260   $aArmonk, N.Y. :$bSharpe,$cc2010
300   $axxii, 519 p. :$bill. ;$c27 cm
504   $aIncludes bibliographical references and index
650  0$aConsumer satisfaction
650  0$aConsumer satisfaction$xEvaluation
907   $a.b13960325$b28-01-14$c10-03-11
912   $a991001099199707536
945   $aLE025 ECO 658.8 OLI01.01$g1$i2025000240605$lle025$nProf. Guido$o-$pE135.00$q-$rl$s-  $t0$u6$v1$w6$x0$y.i15254276$z13-04-11
996   $aSatisfaction$9251853
997   $aUNISALENTO
998   $ale025$b10-03-11$cm$da  $e-$feng$gnyu$h0$i0