LEADER 12861nam 22008415 450 001 996503551603316 005 20240222151509.0 010 $a3-031-15644-7 024 7 $a10.1007/978-3-031-15644-1 035 $a(MiAaPQ)EBC7156584 035 $a(Au-PeEL)EBL7156584 035 $a(CKB)25657392000041 035 $a(DE-He213)978-3-031-15644-1 035 $a(PPN)272259020 035 $a(EXLCZ)9925657392000041 100 $a20221210d2022 u| 0 101 0 $aeng 135 $aurcnu|||||||| 181 $ctxt$2rdacontent 182 $cc$2rdamedia 183 $acr$2rdacarrier 200 10$aCity, Society, and Digital Transformation$b[electronic resource] $eProceedings of the 2022 INFORMS International Conference on Service Science /$fedited by Robin Qiu, Wai Kin Victor Chan, Weiwei Chen, Youakim Badr, Canrong Zhang 205 $a1st ed. 2022. 210 1$aCham :$cSpringer International Publishing :$cImprint: Springer,$d2022. 215 $a1 online resource (475 pages) 225 1 $aLecture Notes in Operations Research,$x2731-0418 311 08$aPrint version: Qiu, Robin City, Society, and Digital Transformation Cham : Springer International Publishing AG,c2023 9783031156434 320 $aIncludes bibliographical references. 327 $aIntro -- Contents -- 1 A Penalized Neural Network Model for Predicting Unobserved Scores of Construct Indicators and Reproducing Latent Scores of the Theoretical Constructs by Using Text Information -- Introduction -- Related Research -- Methods and Materials -- Proposed Model -- Data Collection and Preprocessing -- Model Estimation and Validation -- Results and Discussion -- Concluding Remarks -- References -- 2 Deep Learning-Based Prediction of Mechanical Ventilation Reintubation in Intensive Care Units -- Introduction -- Data Set -- Methods -- Experiments and Results -- Summary -- References -- 3 Mitigating Braess's Paradox with Information Design -- Introduction -- Literature Review -- Model -- Full Information -- Information Design -- Conclusions -- References -- 4 The Impact of Electronic Shelf Label on Customer Well-Being in the Omnichannel Smart Retail -- Introduction -- Literature Review -- Electronic Shelf Label (ESl) -- Customer Wellbeing -- Method -- Samples and Data Collection Procedure -- Data Analysis -- Results and Discussions -- Conclusions and Implications -- References -- 5 Targeted Bayesian Persuasion in a Basic Selfish Routing Game -- Introduction -- Model Setup -- Travellers' Equilibrium Route Choice -- Optimal Persuasion Policy -- Conclusion -- References -- 6 Stochastic Churn Modeling with Dynamic Attribution and Bayesian Estimation -- Introduction -- General Problem and Models -- Contractual Churn and Probability Modeling -- Probability Churn Models from Marketing -- Empirical Methods and Data -- EMS Workforce Data -- Bayesian Estimation and Inference -- Data Analysis -- Conclusion -- References -- 7 Trade Credit Pricing with Retailer's Capital Heterogeneity -- Introduction -- Literature Review -- Model -- Optimal Wholesale Pricing -- Conclusions -- References. 327 $a8 Systemic Risk Spillover Analysis of China's Banking Industry Based on Generalized Variance Decomposition Network -- Introduction -- Literature Review -- Model Construction and Description -- Volatility Model -- Risk Spillover Network Model -- Empirical Analysis of the Systemic Risk Spillover Effect -- Data Sources and Basic Statistical Analysis -- Static Risk Spillover Analysis -- Dynamic Risk Spillover Analysis -- Risk Spillover Network Analysis -- Conclusion -- References -- 9 Can We Apply Traditional Forecasting Models to Predicting Bitcoin? -- Introduction -- Methods -- Rejected Models -- Selected Models -- Variable Selection and Model Optimization -- Variable Selection and Model Optimization for ARIMA -- Data Analysis -- Data Analysis-Logistic Regression -- Model 1-Logistic Regression -- Model 2: Logistic Regression with Training/Testing Data -- Model 3: Logistic Regression with Moving Average -- Concerns of Correlation -- Data Analysis-ARIMA -- Model #4: ARIMA Model -- Dickey-Fuller Test -- ARIMA Analysis -- Model 5: ARIMA with Moving Average -- Summary -- References -- 10 Research on the Integration of Market Supervision Big Data from the Perspective of Life Cycle-Take the Jiangsu Provincial Market Supervision Bureau as an Example -- Introduction -- Current Situation and Challenges of Market Supervision Data Management in Jiangsu Province -- The Current Situation of Data Management -- The Challenges of Data Management -- The Integration of Market Supervision Big Data from the Perspective of Life Cycle -- Data Collection -- Data Processing -- Data Storage -- Data Integration -- Data Sharing -- Summary and Outlook -- References -- 11 Group-Level Human Affect Recognition with Multiple Graph Kernel Fusion -- Introduction -- Related Work -- Methodology -- Problem Formulation -- Graph Kernel Construction. 327 $aFrom SVM to Deep Multiple Kernel Learning -- Experiment -- Database Description -- Ablation Study -- Comparison with SVM and MKL -- Algorithm Comparison -- Conclusion -- References -- 12 An Anticipative Order Reservation and Online Order Batching Algorithm Based on Machine Learning -- Introduction -- Literature Review -- Static Order Batching Problem -- On-Line Order Batching Problem -- Machine Learning Method on Order Batching -- Problem Description -- Warehouse and Data Description -- Model -- Methodology -- An Anticipative Order Reservation Mechanism -- Reserving Algorithm -- Algorithm of OOBPRM -- Benchmark Algorithm -- Result -- Instances and Parameters -- Sensitivity Analysis of Threshold -- Numerical Experiments -- Summary -- References -- 13 Human-Robotic Collaborative Mode Analysis in Human-Robotic Collaborative Order Picking Systems -- Introduction -- Literature Review -- Collaborative Modes and Modelling -- Assumptions and Notation -- Mode1: Couple -- Mode2: Robot-In-Lead -- Mode3: Picker-In-Lead -- Solution Method for Queueing Network -- Estimation of Load-Dependent Service Rate of FJQN -- Estimation of the Performance Measures of SOQN -- Analytical Model Validation and Numerical Experiments -- Validation with Simulation -- Resource Allocation and Zoning Strategy -- Summary -- References -- 14 Electric Power Personal Accident Evolution Analysis Based on Event Evolutionary Graph -- Introduction -- Proposed Framework -- Relationship Recognition -- Event Extraction -- Event Generalization -- Experiment -- Data Pre-Process -- Electric Power Personal Casualty Accident EEG Generation -- Electric Power Personal Casualty Accident Abstract EEG Generation -- Electric Power Personal Casualty Accident Evolution Analysis -- Conclusion -- References -- 15 Research on Suicide Risk Spectrum of Prisoners Based on Fourier Transform -- Introduction. 327 $aRelated Work -- Methods -- Influencing Factors -- Basic Model -- Integrated model -- Experiments -- Simulation of Overall Prisoner Suicide Risk -- Simulation of Specific Prisoner Groups -- Frequency Domain Analysis -- Results -- Conclusion -- References -- 16 A Deep Learning Model for Mining Behavioral Preference of Home Care Demanders to Suppliers -- Introduction -- Literature Review -- Problem Formulation -- General Framework of the User Behavioral Preference Mining -- Input Layer -- Embedding Layer -- Preferred Feature Mining Layer -- Prediction Layer -- Training Layer -- Experiments and Results -- Data Preparation -- Parameter Setting and Operating Environment -- Experimental Results -- Summary -- References -- 17 Dynamic Ranking of Physicians in Online Healthcare Platforms with Multiple Service Types -- Introduction -- Literature Review -- Choice Models -- Dynamic Resource Allocation -- Problem Formulation -- Static Ranking Problem -- Dynamic Programming Formulation -- Dynamic Ranking Methods -- Inventory Balancing Methods -- Linear Approximation Methods -- Benchmark Methods -- Numerical Experiment -- Numerical Experiment Design -- Numerical Results -- Conclusion -- References -- 18 Analysis on Technological Innovation Efficiency in Equipment Manufacturing Industry -- Introduction -- Research Methods -- Data Envelopment Analysis -- Malmquist Productivity Index -- Grey Relation Model -- Index Selection and Data Sources -- Indicators Selection -- Data Sources -- Empirical Research -- Static Efficiency Measurement -- Dynamic Efficiency Analysis -- Analysis of Influencing Factors Based on GRA -- Summary and Thinking -- References -- 19 Bikes Detention Game in Free-Float Bike Sharing Systems -- Introduction -- Model Setup -- Analysis -- The Network Model of Bikes Detention Game -- Numerical Experiments -- Conclusion -- Appendix.Proof -- References. 327 $a20 On the Value of Orderly Charging in Improving Power Grid Resilience -- Introduction -- References -- Problem Description and Formulation -- Model Assumptions -- Parameter -- Orderly Charging Scheduling Model -- Model Formulation -- Solution Approach -- Numerical Study -- Data Descriptions: Monte Carlo Simulation -- Orderly Charging Scheduling Policy Performance -- Influence of Objective Function Coefficients -- Conclusions and Future Work -- References -- 21 Mixed-Integer Linear Programming Formulations for the Inbound Container Remarshaling Problem in an Automated Container Terminal -- Introduction -- Literature Review -- Problem Definition -- Mixed-Integer Linear Programming Formulations -- Move-Based Model -- Allocation-Based Model -- Numerical Experiments -- Conclusion -- References -- 22 Products and Services Bundling Under Horizontal Market Competitions -- Introduction -- Literature Review -- Model Setup and Equilibrium Analysis -- Scenario 1: A Bundling and B Bundling -- Scenario 2: A Product and B Service -- Comparison and Discussion -- Conclusion -- References -- 23 Robust Facility Location Selection Under Facility Failure in Close-Loop Supply Chain -- Introduction -- Reference -- Problem Description and Formulation -- Parameter -- Two Stage Robust Optimization Model -- Model Formulation -- Robust Model Transformation -- Numerical Study -- Conclusions and Future Work -- Bibliography -- 24 Analysis of Factors Influencing the Selection of Billing Model for Whole-Process Engineering Consulting Services Based on DEMATEL-ISM -- Introduction -- Literature Review -- Framework and Critical Factors for the Selection of Billing Model for Whole- Process Engineering Consulting Services -- Factor Analysis and Results -- DEMATEL-ISM -- Factor Attribute Analysis Based on DEMATEL -- Hierarchy of Factors Using ISM. 327 $aDEMATEL-ISM Model of Factors in the Billing of Whole-Process Engineering Consulting Service. 330 $aThis book showcases recent research advances in service science and related fields. Including selected papers from the 2022 INFORMS International Conference on Service Science, held in Shenzhen, China from July 2 to 4, 2022, the book presents new theories and empirical results in the emerging, interdisciplinary field of digital transformation and society. Incorporating research, education and practice alike, the respective chapters highlight a host of ways to approach these challenges in service science. 410 0$aLecture Notes in Operations Research,$x2731-0418 606 $aOperations research 606 $aService industries 606 $aProduction management 606 $aQuantitative research 606 $aComputer science?Mathematics 606 $aBusiness information services 606 $aOperations Research and Decision Theory 606 $aServices 606 $aOperations Management 606 $aData Analysis and Big Data 606 $aMathematical Applications in Computer Science 606 $aIT in Business 606 $aCiències empresarials$2thub 608 $aCongressos$2thub 608 $aLlibres electrònics$2thub 615 0$aOperations research. 615 0$aService industries. 615 0$aProduction management. 615 0$aQuantitative research. 615 0$aComputer science?Mathematics. 615 0$aBusiness information services. 615 14$aOperations Research and Decision Theory. 615 24$aServices. 615 24$aOperations Management. 615 24$aData Analysis and Big Data. 615 24$aMathematical Applications in Computer Science. 615 24$aIT in Business. 615 7$aCiències empresarials 676 $a260 702 $aChan$b Wai Kin (Victor) 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996503551603316 996 $aCity, society, and digital transformation$93089027 997 $aUNISA