LEADER 07523nam 22008535 450 001 996465563703316 005 20200703103058.0 010 $a3-642-03516-7 024 7 $a10.1007/978-3-642-03516-6 035 $a(CKB)1000000000772866 035 $a(SSID)ssj0000317365 035 $a(PQKBManifestationID)11231256 035 $a(PQKBTitleCode)TC0000317365 035 $a(PQKBWorkID)10288776 035 $a(PQKB)11673411 035 $a(DE-He213)978-3-642-03516-6 035 $a(MiAaPQ)EBC3064474 035 $a(PPN)139954988 035 $a(EXLCZ)991000000000772866 100 $a20100301d2009 u| 0 101 0 $aeng 135 $aurnn|008mamaa 181 $ctxt 182 $cc 183 $acr 200 10$aElectronic Government$b[electronic resource] $e8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009, Proceedings /$fedited by Maria A. Wimmer, Hans Jochen Scholl, Marijn Janssen, Roland Traunmüller 205 $a1st ed. 2009. 210 1$aBerlin, Heidelberg :$cSpringer Berlin Heidelberg :$cImprint: Springer,$d2009. 215 $a1 online resource (XIV, 414 p.) 225 1 $aInformation Systems and Applications, incl. Internet/Web, and HCI ;$v5693 300 $aBibliographic Level Mode of Issuance: Monograph 311 $a3-642-03515-9 320 $aIncludes bibliographical references and index. 327 $aReflecting E-Government Research -- Profiling the EG Research Community and Its Core -- Mapping the E-Government Research with Social Network Analysis -- Qualitative Data Analysis of Issue Interrelations and Interdependencies for E-Government Research Planning -- Administrative Reform and Public Sector Modernization -- Caste Structures and E-Governance in a Developing Country -- Towards Coordination Preparedness of Soft-Target Organisation -- Transforming Crisis Management: Field Studies on the Efforts to Migrate from System-Centric to Network-Centric Operations -- Joined?Up E?Government ? Needs and Options in Local Governments -- Can ICT Reform Public Agencies? -- Time to Give in: Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT -- Shared Service Center vs. Shared Service Network: A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations -- Performance Management and Evaluation -- E-Government Implementation Evaluation: Opening the Black Box -- Refinement, Validation and Benchmarking of a Model for E-Government Service Quality -- Identifying Weaknesses for Chilean E-Government Implementation in Public Agencies with Maturity Model -- A Multiple-Item Scale for Assessing E-Government Service Quality -- Process-Based Governance in Public Administrations Using Activity-Based Costing -- Survey of E-Government Portals in European Capitals and Large Cities: A Benchmarking Study of G2B-Services -- Assessment of Website Quality: Scandinavian Web Awards Right on Track? -- Post Recommendation in Social Web Site -- Aspects in Government-To-Citizen Interactions -- Channel Integration in Governmental Service Delivery: The Effects on Citizen Behavior and Perceptions -- Opening the Black Box: Exploring the Effect of Transformation on Online Service Delivery in Local Governments -- Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM -- Visual Culture and Electronic Government: Exploring a New Generation of E-Government -- On the Origin of Intermediary E-Government Services -- Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal -- The State of Client-Centered Public Service Delivery in the Netherlands -- Impact of Information and Communication Technologies on School Administration: Research on the Greek Schools of Secondary Education -- Building Blocks in E-Government Advancements -- From National to Supranational Government Inter-Organizational Systems: An Extended Typology -- eGIF4M: eGovernment Interoperability Framework for Mozambique -- Metadata Sets for e-Government Resources: The Extended e-Government Metadata Schema (eGMS+) -- Bidding for Complex Projects: Evidence from Italian Government?s Acquisitions of IT Services -- Role-Based and Service-Oriented Security Management in the E-Government Environment -- IT Enabled Risk Management for Taxation and Customs: The Case of AEO Assessment in the Netherlands -- Professional Presentation in Austrian E-Government -- Explaining the Behavioral Intention towards BI Implementation in Public Administrations ? A Principal-Agent Theory Approach. 330 $aThis book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster. The 34 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on reflecting e-government research, administrative reform and public sector modernization, performance management and evaluation, aspects in government-to-citizen interactions, and building blocks in e-government advancements. 410 0$aInformation Systems and Applications, incl. Internet/Web, and HCI ;$v5693 606 $aComputers and civilization 606 $aComputers 606 $aLaw and legislation 606 $aManagement information systems 606 $aComputer science 606 $aComputer communication systems 606 $aUser interfaces (Computer systems) 606 $aApplication software 606 $aComputers and Society$3https://scigraph.springernature.com/ontologies/product-market-codes/I24040 606 $aLegal Aspects of Computing$3https://scigraph.springernature.com/ontologies/product-market-codes/I24059 606 $aManagement of Computing and Information Systems$3https://scigraph.springernature.com/ontologies/product-market-codes/I24067 606 $aComputer Communication Networks$3https://scigraph.springernature.com/ontologies/product-market-codes/I13022 606 $aUser Interfaces and Human Computer Interaction$3https://scigraph.springernature.com/ontologies/product-market-codes/I18067 606 $aComputer Appl. in Administrative Data Processing$3https://scigraph.springernature.com/ontologies/product-market-codes/I2301X 615 0$aComputers and civilization. 615 0$aComputers. 615 0$aLaw and legislation. 615 0$aManagement information systems. 615 0$aComputer science. 615 0$aComputer communication systems. 615 0$aUser interfaces (Computer systems). 615 0$aApplication software. 615 14$aComputers and Society. 615 24$aLegal Aspects of Computing. 615 24$aManagement of Computing and Information Systems. 615 24$aComputer Communication Networks. 615 24$aUser Interfaces and Human Computer Interaction. 615 24$aComputer Appl. in Administrative Data Processing. 676 $a352.3/802854678 702 $aWimmer$b Maria A$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aScholl$b Hans Jochen$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aJanssen$b Marijn$4edt$4http://id.loc.gov/vocabulary/relators/edt 702 $aTraunmüller$b Roland$4edt$4http://id.loc.gov/vocabulary/relators/edt 712 12$aEGOV 2009$f(2009 :$eLinz, Austria) 906 $aBOOK 912 $a996465563703316 996 $aElectronic Government$9772425 997 $aUNISA