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035   $a(DE-He213)978-3-030-66834-1
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100   $a20210615d2020      uy             0
101 0 $aeng
135   $aurnn#008mamaa
181   $ctxt$2rdacontent
182   $cc$2rdamedia
183   $acr$2rdacarrier
200 00$aDigital technologies for global sourcing of services $e14th International Workshop on Global Sourcing of Information Technology and Business Processes, Global Sourcing 2019, Obergurgl, Austria, December 18-21, 2019, proceedings /$fIlan Oshri, Julia Kotlarsky, Leslie P. Willcocks (eds.)
205   $a1st ed. 2020.
210  1$aCham, Switzerland :$cSpringer,$d[2020]
210  4$d©2020
215   $a1 online resource (VII, 193 p. 41 illus., 20 illus. in color.)
225 1 $aLecture Notes in Business Information Processing ;$v410
311   $a3-030-66833-9 
327   $aGravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy -- How Agility can be Increased in IT Sourcing and Contracting: Learnings from an Autonomous Driving Case -- IT Infrastructures Sourcing Challenges and Practices of Exploration-for-Exploitation in Public Sector Organizations: A Delphi Study -- Digital maturity: a survey in the Netherlands -- Smart Contracts for Global Sourcing Arrangements -- Outsourcing and Offshoring to Individuals -- Understanding the Impact of Isomorphic Influences on Business Services Outsourcing Decisions: An Institutional Theory Approach -- Towards Business Services 4.0 - Digital Transformation of Business Services at a Global Technology Company -- What Do You See In Your Bot? Lessons from KAS Bank -- Designing a sourcing ecosystem for strategic innovation through ?big data? applications.
330   $aThis book constitutes revised selected papers from the 14th International Global Sourcing Workshop 2019, held in Obergurgl, Austria, in December 2019. The 10 contributions included were carefully reviewed and selected from a total of 36 submissions. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering various perspectives on the employment of digital technologies in the context of sourcing services. More specifically the book examines sourcing decisions and management practices around digital platforms, robotic process automation and blockchain, giving specific attention to digital aspects of innovation in sourcing. .
410  0$aLecture notes in business information processing ;$v410.
606   $aElectronic data processing departments$xContracting out$vCongresses
606   $aInformation technology$xManagement$vCongresses
615  0$aElectronic data processing departments$xContracting out
615  0$aInformation technology$xManagement
676   $a658.054
702   $aOshri$b Ilan
702   $aKotlarsky$b Julia
702   $aWillcocks$b Leslie P.
801  0$bMiAaPQ
801  1$bMiAaPQ
801  2$bUtOrBLW
906   $aBOOK
912   $a996465369203316
996   $aDigital technologies for global sourcing of services$92055785
997   $aUNISA