LEADER 02987nam 2200577Ia 450 001 996339137103316 005 20170815114727.0 010 $a1-280-71040-3 010 $a9786610710409 010 $a1-4294-1383-2 010 $a0-7494-4960-8 035 $a(CKB)1000000000350986 035 $a(EBL)268900 035 $a(OCoLC)298905945 035 $a(SSID)ssj0000167807 035 $a(PQKBManifestationID)12004248 035 $a(PQKBTitleCode)TC0000167807 035 $a(PQKBWorkID)10178821 035 $a(PQKB)10754992 035 $a(MiAaPQ)EBC268900 035 $a(PPN)170249700 035 $a(EXLCZ)991000000000350986 100 $a20060525d2006 uy 0 101 0 $aeng 135 $aur|n|---||||| 181 $ctxt 182 $cc 183 $acr 200 12$aA handbook of management techniques$b[electronic resource] $ea comprehensive guide to achieving managerial excellence and improved decision making /$fMichael Armstrong 205 $a3, Revised 210 $aLondon $cKogan Page$d2006 215 $a1 online resource (657 p.) 300 $aDescription based upon print version of record. 311 $a0-7494-4766-4 327 $aContents; List of Figures; List of Tables; Preface to the RevisedThird Edition; 1 Introduction: Management Techniques; 2 Marketing Management: An Overview; 3 Product Life-cycle Analysis; 4 Pricing; 5 Positioning; 6 Segmentation; 7 Target Marketing; 8 Promotion; 9 Distribution; 10 Marketing Information Systems; 11 Buying Behaviour Analysis; 12 Marketing Research; 13 Desk Research; 14 Field Research; 15 Qualitative Research; 16 Sales Forecasting; 17 Marketing Planning; 18 Product Planning; 19 Sales Planning; 20 Web Marketing; 21 Relationship Marketing; 22 Database Marketing 327 $a23 Marketing Control24 Sales Control; 25 Operations and Products; 26 Operations Strategy; 27 Using Operations to Gain a Competitive Advantage; 28 Product Design; 29 Product Planning; 30 Developing New Products; 31 Quality Management; 32 Total Quality Management; 33 Quality Control; 34 Forecasting; 35 Defining the Process; 36 Process Planning; 37 Automation in Manufacturing; 38 Automation in Services; 39 Facility Layout; 40 Measuring Performance; 41 Comparin 330 $aA useful companion for managers, as well as an ideal reference for business students, this is a guide to modern management techniques. This work includes 100 analytical methods used by managers to assist in decision-making and to improve efficiency and effectiveness. The techniques contained here cover various fields of modern management. 606 $aBusiness 606 $aManagement 615 0$aBusiness. 615 0$aManagement. 676 $a658 676 $a658.4 700 $aArmstrong$b Michael$f1928-$0115281 801 0$bMiAaPQ 801 1$bMiAaPQ 801 2$bMiAaPQ 906 $aBOOK 912 $a996339137103316 996 $aA handbook of management techniques$92401985 997 $aUNISA