LEADER 02374oam 2200529 450 001 996339130003316 005 20170523091550.0 010 $a0-7494-6699-5 010 $a1-299-16030-1 035 $a(OCoLC)866900146 035 $a(MiFhGG)GVRL6RBD 035 $a(EXLCZ)992550000001001374 100 $a20121207d2013 uy 0 101 0 $aeng 135 $aurun|---uuuua 181 $ctxt 182 $cc 183 $acr 200 10$aDevelop your assertiveness /$fSue Bishop 205 $a3rd ed. 210 $aPhiladelphia, Pa. $cKogan Page Ltd.$d2013 210 1$aPhiladelphia, Pa. :$cKogan Page Ltd.,$d2013. 215 $a1 online resource (viii, 160 pages) 225 1 $aCreating Success 225 0$aCreating success 300 $aDescription based upon print version of record. 311 $a0-7494-6698-7 327 $aIntroduction -- To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies -- Conclusion. 330 $aDevelop Your Assertiveness offers simple techniques that will help you become more aware of your strengths and weaknesses, so that you can learn how best to modify your behaviour in social and business interactions. Being more confident and learning how best to communicate with your colleagues will enable you to create win-win situations, thus improving your career prospects and enhancing your social life. Packed with examples and exercises, this essential guide covers topics such as: the importance of choice of behaviour; tension control; self awareness and self-esteem; relationships; making 410 0$aCreating success. 606 $aOrganizational behavior 606 $aAssertiveness training 606 $aAssertiveness (Psychology) 606 $aInterpersonal relations 615 0$aOrganizational behavior. 615 0$aAssertiveness training. 615 0$aAssertiveness (Psychology) 615 0$aInterpersonal relations. 676 $a650.1 676 $a650.13 700 $aBishop$b Sue$f1949-$01020218 801 0$bMiFhGG 801 1$bMiFhGG 906 $aBOOK 912 $a996339130003316 996 $aDevelop your assertiveness$92410515 997 $aUNISA